Lenovo Auto-Detect

[jamminjacko]

Computer won't auto-detect while In IE9 says,I need to install add on for auto detect,I install add on and still won't auto detect

[tanujhanda Retired Partner]

Hi jamminjacko

Please share more detail on issue.

Screen shot of the error will be really helpful.

Best Regards,

Tanuj

[jamminjacko]

I have a Lenovo M58 model 7244A34 running Windows 7 Pro,While in IE9 I try to use the Auto detect feature on the lenovo home page and I get the message lenovo can't auto detect and ask me to install 'Lenovo_Autodetect2_cab' I install this file and it still won't auto detect my computer no matter how many times i install this file.I don't know if this file is even being installed correctly. Auto-Detect worked fine when this computer was purchased 3 months ago. The only thing I have done to this computer is flashed the BIOS to the most recent update.

[jamminjacko · Accepted solution]

I got it figured out you have to be in the 32 bit version of IE9 for it to work.If you are using the 64 bit version it will not work.Thanks for the quick reply I appreciate your responce

[tanujhanda Retired Partner]

Hi jamminjacko

Thank you for sharing the update with community.

Best Regards,

Tanuj