Support in other languages: 
Showing results for 
Search instead for 
Do you mean 
Posts: 1,039
Registered: ‎04-20-2008
Location: Cary, NC

ThinkPad USB 3.0 Dock User Guide error

[ Edited ]

The following is the explanation of the correct behavior of the dock UI icon in Windows 7. The supplied User Guide with the dock needs to be corrected to properly document the operational aspects of the interface.DisplayLink is the chipset supplier for the USB 3.0 dock.




Why does the DisplayLink UI not appear in the Windows system tray?

        ID: 327 - Updated: Jun 29, 2012 - Category: Troubleshooting   


The DisplayLink UI icon is not seen in the system tray. The DisplayLink UI  icon is shown below:

System Tray


This can occur if:

    • A DisplayLink device has not been detected connected to the computer. The  icon will only appear if a DisplayLink device is connected. Please refer to this article to diagnose if your DisplayLink  device has been detected
    • If you have a product based on the DL-3000 (USB 3.0) family, the  DisplayLink UI will only appear if a DisplayLink device has been detected AND  a monitor is connected to the video output. The DL-3000 family implements  monitor detection and the DisplayLink UI will only be shown in the system  tray when a DisplayLink device and a display is detected.


Ensure the a DisplayLink device is connected to the computer and a monitor  is connected to the video output of the DisplayLink device.

W520, i7-2820QM, BIOS 1.42, 1920x1080 FHD, 32 GB RAM, 2000M NVIDIA GPU, Samsung 850 Pro 1TB SSD, Crucial M550 mSata 512GB, WD 2TB USB 3.0, eSata Plextor PX-LB950UE BluRay

W520, i7-2760QM, BIOS 1.42 1920x1080 FHD, 32 GB RAM, 1000M NVIDIA GPU, Crucial M500 480GB mSata SSD, Hitachi 500GB HDD, WD 2TB USB 3.0