Lot of errors on support and download sites

[chuckk48]

Unable to download anything from "Latest Drivers". There are no input fields on the "LATEST DRIVERS"  web page. Everything is display only.

Nicely tested Lenovo!

[Mornsgrans]

ThinkPad UltraNav Utility

7vgq14ww

2.13

All

from: http://support.lenovo.com/en_US/research/hints-or-tips/detail.page?DocID=HT050904

I can download it: http://download.lenovo.com/pccbbs/mobiles/7vgq14ww.exe

Do you use "noscript" in your browser?

[chuckk48]

I am not familiar with "noscript". Where and how is that option set?  

My main access to this we site is through AOL. I have also tried accessing the site using native Internet Explorer 8. I observed the same problem either way, and it does not matter whether I am using Windows 7 or Windows XP.

[Mornsgrans]

noscript is a plugin for Mozilla Firefox.

But:

Now i've tested the page "Latest Drivers" with Internet Explorer 7 and IE 8 under XP SP3. The table with the latest drivers has been cut on the right side. (see attachment below)

btw.:

The german start page of "Support and Downloads" has a bug: The Entry "Neueste Treiber" (="Latest Drivers" in english) is missing.

[Cleo_Lenovo Administrator]

Hi chucck48,

I notice this happened to my IE 8 and chrome 14 but Firefox 6. Thanks for your feedback I'll info eSupport team.

Mornsgrans, i'm sorry for not reply to your previous posts. You have a lot of feedback thus allow me or my colleague to look into them.

Many thanks!

Regards,
Cleo

[Cleo_Lenovo Administrator]

Hi guys,

I suggest to post one issue per thread. That will be easier to follow up and for tracking purpose as well. We can mark it as resolved later and close case, then go to next topic/issue.

In regard to the latest driver page, esupport team has fixed the table and you should be able to see the download link in IE and chrome. Sorry for inconvenience caused and appreciate your support.

Regards,

Cleo

[Mornsgrans]

I had checked several links i have reported on the first page:

The link for the Win XP and W2K - ATI-Driver of X30,31,32 now led to a lenovo support-page but i get a "Could not locate the requested document." after clicking the link.

Video A30, A30p: 02 Apr 2003
v7.79.7.3.3-030116a-007802

Same as Audiodriver for A21e:

14 Jun 2002
v6.13.10.4143.0313

It seems, that the links have been fixed to support.lenovo.com/xxxx - site, but the files still are missing.

[Cleo_Lenovo Administrator]

Hi Mornsgrans,

I tried of both the link and it keeps at the page loading status... Don't worry, i'll compile this and inform eSupport fellows.

Thanks a lot for your long list!

Cleo