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Posts: 1
Registered: ‎05-09-2012
Location: Foz - Lugo (Spain)

A complaint about Visonic (technical support in Spain)

[ Edited ]

Good morning.

Last year, on December 21, I bought my Lenovo B560-M489MSP from a virtual store called TiendaTR.

On April 16, my laptop stopped working.

On April 18, I sent my Lenovo to Visonic technical service.

On April 20, Visonic detected the motherboard was crashed and requested a new one.

Today, 9th of May, the spare part has not yet arrived.

In my opinion, this is not admissible for a brand that hopes to become number one in laptop market.

Even Asus, has a better service.


Many thanks!