04-28-2011 03:43 AM - last edited on 04-28-2011 04:13 AM by Maliha
RE: Still waiting for my £100 Cash back promotion
Hi JameZ, Below are my details
Please confirm after receiving my message and let me know if you need more details to escalate this matter with the management. Thanks.
Below is the approval email sent to me on 21/03/2011 by Lenovo Promotion Team:
Moderator Note: Private information removed.
04-28-2011 04:19 AM
Hi and welcome to the forum Tron8!
JameZ asked to send a PM to him, the information you detailed is private and should only be forwarded via PM. In case you're wondering how to send a private message, just click on his username, it's on the right hand side.
Maliha (I don't work for lenovo)
ThinkPads:- T400[Win 7], T60[Win 7], IBM 240[Win XP]
IdeaPad: U350Apple:- Macbook Air [Snow Leopard]
05-16-2011 02:15 AM - last edited on 07-05-2011 09:02 AM by JaneL
Lets try this. Some months ago I bought a Lenovo notebook and was entitled to cash back. I have sent all the information asked but have never received any cash back. I sent also emails asking why have I not received the cash back but the emails have never been answered.
Would you answe this one, pls?
From: email@example.com Date: April 5, 2011 2:13:06 PM GMT+02:00 To: firstname.lastname@example.org Subject: Lenovo Cashback bevestigingsmail Geachte Lenovo klant, Bedankt voor uw deelname aan ons cashback-programma. U heeft het registratieproces voltooid; uw aanvraag zal binnen de komende dagen worden verwerkt. Als u uw definitieve klantfactuur nog niet als onderdeel van het registratieproces hebt ingediend, moet u dit nog binnen de komende 7 dagen doen. Zonder kopie van de factuur kunnen wij uw opdracht helaas niet verwerken en moeten wij deze annuleren. U kunt uw factuur/facturen per fax indienen via het nummer: +49 7031 7632 5563. Vermeld u hierop a.u.b. uw registratienummer. Registratienummer: LEN-10002959-2 Opdrachtnummer: 04.05.2011 Voor vragen kunt u contact opnemen met ons Customer Service Center per mail (email@example.com) maandag tot vrijdag van 09.00 tot 17.00 (MEZ) Hartelijk bedankt. Met vriendelijke groet, Uw Lenovo Promotion Team
05-17-2011 01:39 AM - last edited on 07-05-2011 09:08 AM by JaneL
I have two cashback orders in (as the laptops were bought at seperate times) LEN-10002773-7 & LEN-10002824-7.
These were cancelled as they didn't receive proof of purchase even though it was attached when the form was initially filled out.
I have emailed them four times over the past three weeks and never get a reply.
I buy quite a lot of Lenovo kit for where I work and have never had any problems - I suppose it's right that you see a companies true colours as soon as you start to have problems.
05-17-2011 06:56 AM - last edited on 07-05-2011 09:10 AM by JaneL
Due to the big success of the cashback promotion the vendor TechProtect is currently facing slight delays in payments.
Please be patient and await the payment of claims which are entitled for the cashback within next three weeks.
Thanks for understanding,
05-17-2011 07:20 AM - last edited on 07-05-2011 09:11 AM by JaneL
Hi Katarina, thanks for that but in my case the orders were cancelled and they are also ignoring my emails.
Difficult to be patient when there is no word or reply from the company don't you think?
05-18-2011 02:17 AM - last edited on 07-05-2011 09:13 AM by JaneL
please send me a PM with your name and claim number, I'll go back to the vendor and verify why your orders have been cancelled.
05-19-2011 04:37 AM - last edited on 07-05-2011 09:13 AM by JaneL
I'm in the same position -I've got four claims for £100 each which have been achknowledged back in March, but no money has been received, and they don't answer my emails. I can send you my references numbers but how do I get a PM to you?
05-19-2011 11:16 AM - last edited on 07-05-2011 09:13 AM by JaneL
Click on Katarina's member name to the left of her above post, this will open her member profile. On the right side of her profile you will see under Contact there is a link - Send this user a private message - clicking on the link will open the PM function.
Alternatively you can click on the envelope at the top of each forum page.
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