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bocaidashi
Posts: 1
Registered: ‎11-18-2011
Location: Australia

Is lenovo service Email address right? Could anyone help me, please?

I try so many times to send my invoice copy to lenovo_pop@suth.com ,  but always  failed and display the information as below.

 

(This is an automatically generated Delivery Status Notification.

Delivery to the following recipients failed.

lenovopop@lenovo.suth.com  )

 

Had anyone had seen it before? How to fix it ?  Appreciate it~~~ 

Cleo_Lenovo
Posts: 2,182
Topics: 81
Kudos: 271
Solutions: 136
Registered: ‎05-01-2008
Location: Malaysia (GMT 0800)
0

Re: Is lenovo service Email address right? Could anyone help me, please?

[ Edited ]

Hi bocaidashi,

Welcome to Lenovo Community!

In regard to your question, may I know how you get this email in the first place?

- Cleo


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What's DOS?
lap2011
Posts: 1
Registered: ‎07-27-2012
Location: AU
0

Re: Is lenovo service Email address right? Could anyone help me, please?

I was given the same email address when I talked to the support people today.

 

I'd also like to know if it's a valiemail address, as it doesn't seem to be related to Lenovo at all.

 

Is it safe to send a copy of my invoice to "lenovo_pop@suth.com" or is this some scam?

 

Thanks,

A

lead_org
Posts: 20,905
Topics: 128
Kudos: 1,254
Solutions: 1,343
Registered: ‎12-19-2008
Location: Australia, Melbourne
0

Re: Is lenovo service Email address right? Could anyone help me, please?

For what purpose is this email given? Warranty, service, inquiry, etc?
Regards,

Jin Li

May this year, be the year of 'DO'!

I am a volunteer, and not a paid staff of Lenovo or Microsoft
Community SuperMod
bananaman
Posts: 3,719
Registered: ‎04-25-2008
Location: San Francisco
0

Re: Is lenovo service Email address right? Could anyone help me, please?

suth.com resolves to Sutherland Global. Lenovo uses them for warranty support services. So the email address seems legit, especially if you are talking to them about something warranty-related.

 

A lenovo.com email address would be less confusing for us...

 

Hope this helps!

I don't work for Lenovo. I'm a crazy volunteer!