ok. my laptop recently not charging battery and i call the service center they says if i buy the upgrade warranty, i need to wait a mouth til january to activate my onsite. Since my computer cant log on to back up my stuff and idont want to lose everything from my computer. I decide to have onsite meeting.
First time , i call an agent and he helps me to upgrade me by paying 33$ and never tell me that i need to wait a mouth for activating my onsite things.
Second time, another agent say they receive wrong information and refund me 33$. then they give me an offer , tell me that i need to pay 100$ to upgrade my warranty and i dont know more detail about the warranty because they dont have the same warranty ungrade things upload to the website. And he tell me i need to wait a mouth to activate my onsite.
Right now, i totally screwed and i dont know what to do. At first, i just want to fix my laptop as fast as possible. I say i dont want to send to the depot because i cant even log on my laptop and do back up. Thats really ridiculous.
Did anyone can help me and tell me what to do please , Thank You
