03-24-2009 10:35 PM
03-24-2009 11:54 PM
03-25-2009 11:57 AM
This does sound like an unfortuneate development. Spills, can be an insideous thing - they don't always trigger an immediate failure - corrosion on a board can occur over time until a short occurs sometime later at a time and circumstance far removed from the precursor event. I.e., even though it was warm and dry at the time the system failed , it doesn't rule out something having occured previously.
However, if you can't recall a time when the system could have been exposed to liquid contamination, etc, then I would encourage you to dispute the charges with the depot, and request the pictures be sent to you. The depot should be able to provide the pics upon request, within 24 hours. As you review these, if you still don't agree with the findings, then you can continue the dispute and ask that it be escalated. There is a review process, and Lenovo staff that will review the case and make a determination as appropriate.
Sorry that your machine failed, and I hope that this gets resolved to your satisfaction.