Unable to log in to my account - PLEASE HELP

[slucch]

Hello! I recently ordered myself a T400, but I am unable to log back into my account.  I was hoping to edit my order after seeing how large the 9-cell batteries are.  I have repeatedly followed every step how to recover my password.  I put in my account and user name, send new password.  click link provided and then enter it.  But nothing happens!  It keeps saying incorrect login =(

The account in question is "Slucch" with a capital S.


Thank you very much!

[Tim_Lenovo · Accepted solution]

Hello Slucch,

Is it your Lenovo.com account which you are referring to? Unfortunately, you can't edit an order online regardless. I would suggest giving a call to the sales team in your country, as they can assist you with any changes in your order. In the U.S. and Canada that number is 1-866-96-THINK, or you can visit http://www.lenovo.com to find your local number.

P.S. Please edit your profile to include your location, as we have such a diverse group of users here that it will help others when you post! Welcome to the community!