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mykingdom13
Posts: 1
Registered: ‎05-05-2012
Location: China
0

Why my China credit card has been charged??

I placed the order via phone a weeks ago.

 

The sales said Lenovo can’t accept credit card issued by the foreign bank.

 

So the order seems not taking effect.

 

But, I received the short message from China bank that I’ve been charged the same money of that order. Furthermore, it charges two times!

 

My order is worth of $1250.95. I received two charges with each time $1250.95 at noon.

 

What the hell is going on?

 

I then called to China bank and they said these money has been frozen by Lenovo. Lenovo can take the money away at anytime they want.

 

I called the customer service of Lenovo but I even did not get the order mail but only quote mail.

 

They said they could not handle the deal because I could not provide the order number.

 

What can I do?

community supermod
erik
Posts: 5,037
Registered: ‎11-23-2007
Location: United States
0

Re: Why my China credit card has been charged??

welcome to the forum!

 

your bank should have explained that this is a temporary hold and will disappear automatically in a few days.   typically this doesn't impede your spending limits in any way.   it appears on your account as a temporary authorization and never converts into a full charge.   the two are vastly different.

 

give it a few business days (since it's now the weekend) and the temporary holds will disappear.

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