the lenovo outlet

[gretzteam]

Hi,

What should I expect when buying a computer on the outlet that says 'scratch and dents'? Does it justify the price drop?

Thanks!

Dave

[lead_org Microsoft MVP Contributor]

it could be a laptop with broken boxes with perfect laptop or a laptop with slight blemishes...

[erik Community SuperMod · Accepted solution]

perhaps this will help...

http://outlet.lenovo.com/customer-service

Condition Definitions

What does "New" mean?

• Order canceled and never shipped.
• Factory direct excess.

What does "Redistributed" mean?

• Product was shipped and returned unopened.
• Factory seal was not broken by customer.
• Product was never used by customer.

What does "Refurbished" mean?

• Product was returned with the factory seal broken.
• Product may or may not have been turned on.
• Product may or may not have been used.

What does "Scratch and dent" mean?

• Product was returned with the factory seal broken.
• Product may or may not have been turned on.
• Product may or may not have been used.
• Product has been refurbished.
• Product has cosmetic blemishes.