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boxerglocker
Posts: 3
Registered: ‎10-11-2011
Location: Lynnwood, WA
0

New K1 owner unhappy with GPS

What's the deal with the GPS on my new K1?  It never can get a lock on satellites no matter how long I leave it out in the open sky.

Is there a software fix for this or should I consider warranty return / replacement? 

Retired Employee
JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia
0

Re: New K1 owner unhappy with GPS

[ Edited ]

Was having problems too when I was in Australia. Was using the CoPilot Pro but was unable to lock on to the satellites. I thought it was the app issue cause was working fine on my S2. (it was a phone app but i manage to install it on the tablet)

Will test it later tonight (using google maps) and revert the results.

//JameZ

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W520 | 4176-38U | i7 - 2720QM | Quardo 1000M | 8GB RAM | 60GB OCZ Agility 3

Posts: 1,476
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Registered: ‎04-20-2010
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Re: New K1 owner unhappy with GPS

JameZ

I am unable to get the GPS to work also.

I've tried both maps and navigation by google.

the GPS does not seem to be working.
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Retired Employee
JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia

Re: New K1 owner unhappy with GPS

I tested it (stood under the sun for 5 minutes) Google maps was unable to get a lock ... Download a app called GPS test, the app was able to get a lock on 6 satellites ...

Will escalate a case to engineering.

//JameZ

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W520 | 4176-38U | i7 - 2720QM | Quardo 1000M | 8GB RAM | 60GB OCZ Agility 3

Paper Tape
boxerglocker
Posts: 3
Registered: ‎10-11-2011
Location: Lynnwood, WA
0

Re: New K1 owner unhappy with GPS

So what is a end user to do? One of the primary reasons I bought the K1 was the self standing GPS feature. :smileysad:

Retired Employee
JameZ
Posts: 3,110
Registered: ‎07-11-2010
Location: Malaysia

Re: New K1 owner unhappy with GPS

@boxerglocker,

No worries, I've escalated this to engineering for them to look into it. Which GPS software are you using? Google Maps? Or a navigational app?

//JameZ

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W520 | 4176-38U | i7 - 2720QM | Quardo 1000M | 8GB RAM | 60GB OCZ Agility 3

Paper Tape
boxerglocker
Posts: 3
Registered: ‎10-11-2011
Location: Lynnwood, WA
0

Re: New K1 owner unhappy with GPS

@JameZ

 

Google maps.... I tried downloading the GPS test app and that works though only marginally. 2-3 satellites. I'd appreciate any follow up you could give me. I'm sorry to day if I can't get a resolution soon. I'll be returning the K1 and will be going with a competitor.

 

TY

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LdyMox
Posts: 55
Registered: ‎10-11-2011
Location: Buffalo, NY
0

Re: New K1 owner unhappy with GPS

I also can get my gps to log on to keep searching unless I have wifi connected. Search for 20 minutes and didn't find anything. Under the same conditions my samsung galaxy s phone found the location right away. Tests for both done with google navigation which was included. I just got my ideapad 3 days ago and got all the updates that were offered.
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LdyMox
Posts: 55
Registered: ‎10-11-2011
Location: Buffalo, NY
0

Re: New K1 owner unhappy with GPS

Using an app called gps test after 5 minutes on my ideapad k1 found nothing, and yes the gps was on. The same program on my samsung galaxy s phone found 2 satellites after 15 seconds' and 3 more after 30 seconds.
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djmwj
Posts: 9
Registered: ‎10-13-2011
Location: USA
0

Re: New K1 owner unhappy with GPS

Just got an ideapad K1... same gps issues as the others no gps lock using google maps. Any word on a fix or should i exchange the unit?