07-30-2012 08:35 PM
Sorry for long delay in post. I see alot of upset has been build and i do applogise for it. Just to keep you posted I am on top of it and trying my best to get answers as soon. I not entirely sure what the hold up is but I'm trying my best to get a fix for this issue as soon as possible. Please do bare with me and i understand this issue is ruuning long. Once i get a full update I will be sure to let all of you know as soon as possible.
Again I appreciate your patience and sorry for the inconvenienced caused.
07-31-2012 11:58 AM
Come on Lenovo, what are you looking for? Solution is there on your pre-installed systems. One person on this forum wrote that he got another Q180 with win7 pre-installed, extracted drivers onto DOS version and everything worked fine.
I'm really really upset with lack of support. This PC was gift for my mother and it still sits in my room not being used for months now... If I could leave feedback for other customers, I'd discourage them from buying this product.
I ask again is there anybody on this forum that has working q180 and could zip drivers folder and post it through rapidshares? We will get nothing from Lenovo.
08-01-2012 02:10 AM
I Really appreciate your patience and i do assure you that the teams and I are looking into this matter as soon as possible. Athe moment we have tried to replicate the issue with diffrent machine of the same model but all audio is successful installed. There is another machine that I have to try out. Please do bare with me as I get to the labs for testing.
I will post more results soon.
08-03-2012 05:39 AM
WE JUST NEED ACCESS TO THE SPECIFIC DRIVER YOU SUPPLY WITH THE BUILD OF WINDOWS 64BIT ON THE Q180.
yes, this is all we need, nevermind all the testing that you are doing. So what if you haven't replicated the issue. All we need is the correct driver, which should be easy to get if you sell a q180 with 64bit win 7 installed. Why should we wait until you have replicated the issue. I first noticed this issue at least 3 months ago! Thank god that I had a copy of win7 32bit available, and I that I'm not using this as a primary system. I would havedefinitely sent mine back by now for a refund!
08-03-2012 02:07 PM
Have to admit if this doesant get sorted in about a week I'm possibly going to have to send these back as unifit for purpose.
Then a date beckons with every online review shop site I can find.
I'd dread to know how Lenovo handle a real problem.