Q180: Slow download speeds even slower then upload speed?

[GraficArtist]

Just looking for answers. I have recently brought a Q180, using it wifi upstairs. And I just upgraded to a DOCSIS 3.0 modem gateway (Moto SBG 6580) I have Charter as my IP I pay for data plus 30 Mbps download. My son's laptop, my HP laptop and my Mac book (used up stairs) all seems to have benefited from the upgraded modem. Showing 20-25 Mbps. Charter provides a webpage (speedtest.charter.com) to test your up/download speeds. The Q180 shows an average of 4 Mbps! And uploads of avg. 6 Mbps!? Q180 shows 811.N as selected and full signal strength of 54 Mbps?

Where could the chocking be coming from? How can I fine tune the Q? Any help would be really appreciated

[caveman31]

that website for testing is crap i have tested mine and i get http://speedtest.ookla.com/result/1593897921.png 20mb down and 3.5mb up and i am on 50mb down and 5mb up

try something like speedtest.net and also do a pingtest.net

even speedtest shows my speed as 35mb and 4mb a little better but i am in the uk

[GraficArtist]

Hey caveman31 thanks for the web site tips, but if I still get slow downloads using these other sites any suggestion?

[GraficArtist]

Okay went to those other speed test sites and still show a very slow download speed, all my other computers are working great with the new Motorola modem/gateway. Even in the same room(second floor) I get much faster downloads on the HP and MAC laptops. I'm approximately 30 feet from the modem! All of the Realtek settings look okay full bars status says 58 mbps? Any suggestions I really would like to solve this

[GraficArtist]

Not that anybody on this part of the forum seems to care lol. But I downloaded the latest drive from Realtek seems to be a little better but no where near 30mbps?? Lenovo please help...

[GraficArtist]

Lenovo, can you offer any insight, I have downloaded and updated every driver that I could find. Tweaked my modem gateway to optimum settings after researching slow download issues/modems. But still having very bad downloads never seeing anything faster then 4mbps speed. Is there something I'm missing???

[niketin]

I had same problem, only 10 % of download speede.. a tried change router and everything is okay

[GraficArtist]

I just brought a Motorola gateway Modem and router combined all other PC desk tops and lap top work great very good down load speed. Just the Q180 has very slow downloads??? But why???