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KalvinKlein
Posts: 2,328
Registered: ‎01-21-2009
Location: Germany Hannover
0

IdeaPad S-series Shipping discussion 2012-2014

[ Edited ]

All,

 

Post your shipping and order management experiences here:

 

Here are some common points of frequent discussion:

 

  • Avoid Credit Holds - ensure that BOTH your bill to and ship to addresses are listed with your CC bank before ordering
  • Lenovo will NOT bill your card until order ships - an authorization charge hold to check for available balance may show up when order is first placed.
  • Estimated ship dates are based on default lead time and can vary from what was displayed on website.
  • In the US and Canada, Lenovo utilizes UPS for new product shipments
  • Orders may ship before the Estimated Ship Date
  • Orders may enter through Alaska and pass through Louisville, KY before traveling on to final address
  • Cancellation requests may take up to 2 days to process
  • Requests to change configuration or other aspects of the order may require the order to be rebooked.
  • Lenovo does not accept payment via international credit cards, except AMEX.

 

Prior shipping discussions for S series netbooks can be viewed on this thread.

 

______________________________________
Thinkpad 2x X200s L9600/9400 AFFS 8GB 3G SSD Win7 64bit
Thinkpad X301 8GB 3G SSD Win7 64Bit Ft. Speakerbezel Metal Mod
What's DOS?
maminyang
Posts: 1
Registered: ‎11-30-2012
Location: Houston,TX
0

Re: IdeaPad S-series Shipping discussion (2012)

I want to cancel my order but your service rep is not picking up my call I have been waiting online for 43 mins. My order # is 4242262713. Please let me know what I should do

Fanfold Paper
Roxanne
Posts: 1
Registered: ‎01-03-2013
Location: California, USA
0

Re: IdeaPad S-series Shipping discussion 2013 - 2012

[ Edited ]

I ordered IdeaPad S300 in pink on 01/03/2013 through sales chat. ( I missed the new year promo and wanted the notebook for $383 instead of regular price. ) Estimated ship date was 01/13/2013

 

 [ Cost of IdeaPad S300 ]

Subtotal$ 383.20
Environmental Fee$ 0.00
Taxes$ 30.66
Total$ 413.86

 

[ Order Status ]

01/03/2013 - Order in process... 

01/04/2013 - Order received...

01/07/2013 - Released to manufacturing...

01/09/2013 - Shipped by UPS Worldwide Express ( delivery in 1-2 business days from Asia ) 

 

I suppose my order status didn't show that it was in production - and went straight to shipped. 

 

[ Shipment Progress ] ( updated on 1/11/2013 @ 11:32am PST )

Aliso Viejo, CA, United States01/11/201310:24 A.M.Signature obtained
 01/11/20136:06 A.M.Out For Delivery
 01/11/20133:25 A.M.Arrival Scan
Ontario, CA, United States01/11/20132:25 A.M.Departure Scan
 01/11/201312:03 A.M.Import Scan
Ontario, CA, United States01/10/20139:02 P.M.Arrival Scan
Anchorage, AK, United States01/10/20133:35 P.M.Departure Scan
 01/10/201312:12 P.M.Arrival Scan
Shanghai, China01/10/20139:10 P.M.Departure Scan
 01/10/20138:05 P.M.Export Scan
 01/10/20138:05 P.M.Origin Scan
China01/09/20134:25 A.M.Order Processed: Ready for UPS


My S300 is scheduled to be delivered on 1/11/2013 before 10:30am. Can't wait!

I have now received my notebook and it seems flawless so far! :smileyvery-happy: