01-17-2012 12:10 PM - last edited on 01-06-2013 06:08 PM by topmahof
Post your shipping and order management experiences here:
Here are some common points of frequent discussion:
11-30-2012 10:57 AM
I want to cancel my order but your service rep is not picking up my call I have been waiting online for 43 mins. My order # is 4242262713. Please let me know what I should do
01-10-2013 12:08 PM - edited 01-11-2013 05:12 PM
I ordered IdeaPad S300 in pink on 01/03/2013 through sales chat. ( I missed the new year promo and wanted the notebook for $383 instead of regular price. ) Estimated ship date was 01/13/2013.
[ Cost of IdeaPad S300 ]
|Environmental Fee||$ 0.00|
[ Order Status ]
01/03/2013 - Order in process...
01/04/2013 - Order received...
01/07/2013 - Released to manufacturing...
01/09/2013 - Shipped by UPS Worldwide Express ( delivery in 1-2 business days from Asia )
I suppose my order status didn't show that it was in production - and went straight to shipped.
[ Shipment Progress ] ( updated on 1/11/2013 @ 11:32am PST )
|Aliso Viejo, CA, United States||01/11/2013||10:24 A.M.||Signature obtained|
|01/11/2013||6:06 A.M.||Out For Delivery|
|01/11/2013||3:25 A.M.||Arrival Scan|
|Ontario, CA, United States||01/11/2013||2:25 A.M.||Departure Scan|
|01/11/2013||12:03 A.M.||Import Scan|
|Ontario, CA, United States||01/10/2013||9:02 P.M.||Arrival Scan|
|Anchorage, AK, United States||01/10/2013||3:35 P.M.||Departure Scan|
|01/10/2013||12:12 P.M.||Arrival Scan|
|Shanghai, China||01/10/2013||9:10 P.M.||Departure Scan|
|01/10/2013||8:05 P.M.||Export Scan|
|01/10/2013||8:05 P.M.||Origin Scan|
|China||01/09/2013||4:25 A.M.||Order Processed: Ready for UPS|My S300 is scheduled to be delivered on 1/11/2013 before 10:30am. Can't wait!
I have now received my notebook and it seems flawless so far!