Ideapad s10 3t -India. the worst info ever possible

[ballyboy]

Hi all, I bought lenovo s10 3t yesterday . Looked like a real ice netbook. And when the dealer told me that he did not know much about the tech specs , I was not unduly worried as I was sure that I always have the lenovo tech support to help me out. Now this device as you might know has a sim card slot built in, which is upposed to be used. The dealer never knew anything and so I called the lenovo tech support today morning at their Indias' toll free number and  was routed to one Engineer named Rakesh. On asking , he very politely told me that he had no idea about how to use it. The dealers do sell it but they as a tech support team have absolutely no idea about the device. 

Now my question is why is lenovo showing such incompetency. 

That apart I would seriously need someone to please help me out with how to use the sim card in this. Would I have to intsll some more drivers or some modem or something . Please help.

A frustrated customer!

Vivek

[KalvinKlein Community Moderator]

Hi and welcome,

this thread  S10-3t 3G card  described what you need ...

you need one of these 3G

1. Ericsson F3607gw:  0BDB_1905, 0BDB_1907

2. Huawei EM770/770U/770W:  12D1_1003, 12D1_1001, 12D1_1404

3. Qualcomm GOBI:  05C6_9204,  05C6_9205

4. Huawei EM660:   12D1_1001 12D1_1404

cards and

 be sure have latest BIOS 25 installed...

download  the needed driver here from  Driver section  .. remove battery remove powerplug open the bottom lid... locate the empty minipci-e slot.. insert card .. plug main and second antenna (labeled wire ends) borrow one screw from WLAN Card  to fix your card.. insert SIMCARD in SIM-Card-Reader ... close lid ...

plug in battery and powerplug... press start button in windows click on previously downloaded driver unzip and go in extracted folder click setup to install the driver... press Fn-F5 menu to switch 3G on ...

Use a mobile connect manager to connect...

sincerely KalvinKlein

[ballyboy]

Hi Kalvin , thanks for the reply but i dont think I cant do any of this myself. I need some tech support guy to help me with this and I can even pay them for this.

[buddinggeek]

Vivek,

Have you tried to a local lenovo service center if available and check with them?

[ballyboy]

Thanks for replying Vijay, I have taken this up on another thread here

http://forums.lenovo.com/t5/IdeaPad-S-series-Netbooks/Dear-Lenovo-I-am-tired-of-you/m-p/292706

The entire hassle and the trouble has been described there in detail.