Occurring Problems

[RainCrazy]

I've recently bought my new S-10 Ideapad on 26 June 2010. Unfortunately for me it keeps failing me...I've sent it for repairs for like...3-4 times...But after its been repaired a new problem a rise...I need an advice, what should I do? It's urgent. Thx Guys for replying.

[IPnaSh Guru]

Ask for a total replace. 3-4 times for a brand new laptop is a bad signal.

Best regards.

[RainCrazy]

Thx...I`ve tried asking them. Their reply was that it is not possible and it is not in the contract

[IPnaSh Guru]

Ummm, that's so bad.

Maybe Cleo_Lenovo or Mark_Lenovo can help you with this.

Please, wait until the reply. I will inform your situation.

Best regards.

[Cleo_Lenovo Administrator]

Hi RainCrazy,

Welcome to Lenovo Community! I'm sorry to know that your machine has more new problems arose after repaired. However, it is true that not possilbe to get a brand new replacement unless special circumstances. I believe this is also a common practice applied by most of the companies.

Anyhow, could you share with us what is(are) the new problems? Maybe someone here can shed a light. If it's still not able to solve it, maybe i can see what can be done.

Thank you.

Regards,

Cleo

[RainCrazy]

First problem is that my machine wont start. I was notified that my motherboard short-circuit. That has been settled. The other problem is that my machine does not charge. They replace a new battery and the problem still persist. I had to send it for repair again. Now, I am waiting for them to inform me once it is ready for collection.

Thank You.   

[RainCrazy]

Thank You