03-11-2012 04:41 AM
After 2 years of working with my S10-3 Netbook my harddisk crashed completely, so that I could not use the one key recovery. With the help of my local computer store I managed to replace the harddisk and reinstall windows 7 starter. Unfortunately the Product Key imprinted on the label at the back of the netbook is not readable anymore after 2 years of usage. Can Lenovo please send me my Product Key when I send my serial number to them ?
03-11-2012 06:25 AM
03-20-2012 06:12 AM
But for the activation at Microsoft I need the Product Key from the label that I cannot read anymore. I need the help of Lenovo to get the Product Key for my Windows 7 Starter.
03-23-2012 04:55 PM
03-24-2012 04:33 PM
Lenovo isn't going to be able to give you a new Product key, only one per computer.
In order to get your OS activated, you're going to have to call service and get a set of restore discs. Restore discs come pre-activated.
What you were supposed to do is when you first got your machine and got it up and running, is burn yourself a set of restore discs. They would have been pre-activated also.
03-24-2012 06:58 PM
Yeh, you're right, nobody sends out discs anymore. The first thing I do when I get a new machine is burn a set of restore discs and then I run them to make sure they work.
In the days when makers only made a few models of machines, it wasn't too hard to keep a few different sets of discs in stock. Now, the makers make so many different models of machines and they change every year, it's probably tough to keep them all on hand.
Now, if you need a set of restore discs, they don't come from the maker, they come from a company that's contracted to make and distribute those discs. Before, the makers provided the discs.
I guess it's just a sign of the times.
03-29-2012 11:20 AM
03-29-2012 12:46 PM
Hi leslie380 and welcome to the community,
If you press F12 at startup, is the DVD drive in the list of bootable devices?
If not, if you press F2 at the startup splash screen, in the bios, is usb boot enabled?
If it is seen in the bios and is in the list of bootable devices but not in Windows 7 starter, it might have a driver that isn't digitally signed.
Start the machine back up and at the startup splash screen, press F8 and in the list that comes up, at the bottom, there should be an option to turn off reading digitally signed drivers.
03-31-2012 12:46 AM