Help! (Before I send my Y560p for service)

[oLNutJob]

6 Months old and was experiencing what I thought were hard disk errors.

1. One Key Recovery "Factory Default" disks were unable install on a new hard drive.

Lenovo support was great and I was provided restore media.

I get prompted to insert "Disk 3" (If available.) I click yes and the message repeats, over & over

When I click no, it reads disk 3 and shows:

Current item: ApplyOs (Seems to be loading properly.)

After Reboot it tests:

Install Intel Matrix Storage Manager (x32 /x64) failed

.Type : MAINBOARD

Test failed.

Just need a confirm that the logic board is toast, before I send it in for repair

[oLNutJob]

Not a newb. I've installed Windows a couple dozen times, (and other Os's many more.)

The disks that were provided are labeled:

IdeaPad G450/G550 64bit.

I have a Y560p.

Is it possible I have the wrong disks?

(Over the years I've found, things generally get worse after a repair.)

[topmahof Community Moderator]

Hi oLNutJob,

Yes, it's entirely possible you have the wrong restore discs.  I'd put a call in to service.

What kind of errors were you getting on your hard disc?

Dave

[oLNutJob]

My hard drive started making the quiet "marbles in a blender" sound, and got awfully slow.

My B'up was several weeks old. I have a new drive.

However, my best efforts of actually making/having "One Key Recovery" on DVD's didn't work on a fresh drive.

I'm giving support a few days, as the disks are probably not compatable. These Quads have a funky sata bus, and the supplied restore's were for a Core2.

Hopefully, it ain't serious.

;-)