06-02-2010 05:28 AM
I'm hoping someone can help me resolve the issues my girlfriend has been having with the Y430 laptop I bought for her for christmas about a year and a half ago. The problems started a few months ago. Every now and then, she can't start her computer. We've removed the battery and tried again, but sometimes it just can't get going. She has been using the one - key to boot up every now and then but sometimes the one - key doesn't boot up the computer. One time the one key found a registry error which it fixed, however it made her OS look like it was a blast from the past and she couldn't get her internet to stay up. I ended up downloading windows 7 ultimate on her computer to resolve the problem. I think it may have been a windows vista update that affected her computer. I'm not sure if this is all related or not.
Currently she is having no luck starting her computer using either the power or one key to boot up. I've heard that if I unplug the adapter, remove the battery, hard and media drives. Press the "power" button ten times in a row, holding it down for ten seconds each time and thirty seconds the last time around it should help start it again. I'm at work and will try this tonight, but could there be something else wrong with it? Should i run a registry cleaner on it once I get it started? Is there anything I could look at to see if it's loose on the motherboard?
Thanks for everyone's help!
06-02-2010 06:13 AM
Things to try:
The power button idea.
Remove and reseat memory modules.
Remove hard drive, and see if it will power up.
If you can get to Windows, Back Up all important files and
Test hard drive with Lenovo hd diagnostics found HERE
If hard drive tests good, reinstall Windows.
You may have a failing hard drive or other hardware problem.
06-02-2010 06:28 AM
I'll try these ideas out when I get to her house tonight. The hard drive appears to work correctly when we can get it to start. That'd be awful if the HDD fails after just about a year, but I guess if that's all that's wrong that'd be a good thing. Thanks for the help!
06-02-2010 07:02 AM
And when you check it out, post back where exactly in the
boot sequence it stalls.
Doesn't boot at all?
Stops after lenovo screen?
Stops when Windows loading?
Your post says doesn't start, but that means different things to different people!
So if it stalls loading Windows, for example, it could be just a software problem,
malware of some sort, or system file corruption.
If it doesn't start at all, more likely hardware.
06-02-2010 08:43 AM
It doesn't start at all. You press the power button and nothing turns on. Eventually, it may turn on but more times than not, it doesn't. Hitting the one key used to be effective at turning it on, and booting up (hitting cancel when getting to the recovery screen would make it re-boot again fine). More recently however, the one key won't turn the computer on either. No screen, no hard drive sound, no power key light, no nothing. I read somewhere that there could be something loose on the motherboard. Could this be something to check too?