06-08-2012 01:30 PM
Hello Lenovo Ideapad Guys,
Happy Path ,
Once you download driver from consumer support site . It is zipped package. When you run it . It will extract the driver files to C:/drivers. Afterwards, It will run the setup.exe for that specific driver. Then installation begins and Device is recognized by windows.
Unhappy Path,
Some zipped package files has bug in lenovo consumer support site and it will just extract the files to C:/drivers. Then it is not going to run the setup exe automatically for specific driver and then some user with less knowledge about technology they say that they installed the driver however the driver it just extracted to C:/drivers only so windows gives and error message that driver is not installed correctly or doesnt pop up anything.In this case , you need to got C:/drivers find the specific driver go its folder and run setup exe for that specific device driver and then your driver recognized by windows.
I lenovo therefore I am
06-09-2012 02:33 AM
06-09-2012 03:52 AM - edited 06-09-2012 03:53 AM
Hi Yiğit ,
You are correct thats why softwares has no warranty but we need to find out which ones has problems and fix it . I dont remember exactly which ones has bugs I can return you later. I remember one of them now which is z570 camera driver behaves like this. Basically when the user goes to Z570 camera driver and download it. After he/she runs the package. It looks like installation happening progress bar showing but at that moment it is just extracting files to C:/drivers folder. After that lenovo user complains that he or she installed driver but camera not working however the driver is not installed. So professional people thinks that maybe it is bios issue then suggest the bios update.
I lenovo therefore I am
06-10-2012 09:17 AM