09-23-2011 07:06 PM
I just got my new Lenovo Y470 today. As I was taking out the plastic cover around the webcam area, I noticed that there was some sticky residue around it. That didn't go too well with me so I decided to use my fingernails to see if I can remove it. I ended up removing the residue, however, it left a shadow the same size as the residue that was there earlier. And, there are scratches around that area as well because of my fingernails I'm guessing.
I don't like seeing the laptop like that, especially one that is brand new. My question is, is there anything I could use to remove the scratches and the shadow left by the residue? Please keep in mind that this is around the webcam area. If not, may I send that back in to Lenovo to see if they could fix it up for me? I paid good money for this, and I don't want to "learn to live with it" because I just got the laptop like 4 hours ago. It's partly my fault for the scratches, but Lenovo knows better than to not properly check for stuff like this before they send it out to customers.
Pictures of what the scratches look like.
09-24-2011 04:03 AM
many times I have been able to remove fine scratches on plastic with a tiny amount
of fine (not coarse) chrome polish or car polish on a damp piece of soft cloth...
cover the two small microphone holes and the camera lens with some tape first,
then very very gently polish the scratched area without applying pressure...
don't overdo it. Glue residue from tape may be removed with some skin lotion.
good luck...... Zehn
09-24-2011 12:20 PM
Thank you to those who replied. I really appreciate the help. After doing some searching, I was able to clean 98% of the mess up with toothpaste. So for those who might come accross my problem, I would recommend using some toothpaste.
08-01-2012 03:59 AM
Toothpaste method It Create even more sctatches to my Y470P.
From a Scratch to many small scatches.
Lenovo Should NOT use glossy plasic at the LCD LID.