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mainepenguin
Posts: 6
Registered: ‎03-19-2011
Location: United States
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IdeaPad Y550 Webcam not Working

Hello all,

 

I have a Lenovo Y550, and my integrated webcam is not working.I orginally had Windows 64 bit, but I installed Windows 7, and my webcam is not working. I've tried pressing Fn+Esc (I get a message that reads "There is no camera installed on this computer." I've tried reinstalling the "camera" drivers in the D: drive. I've also tried to download the drivers from the Lenovo website. Nothing seems to work. If anyone has any advice as to how I can go about fixing this, it would be greatly appreciated.

 

Thanks in advance,

Eric

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yigit
Posts: 13,391
Registered: ‎12-07-2009
Location: Antalya
0

Re: IdeaPad Y550 Webcam not Working

[ Edited ]

make sure your function keys working, re-install power management, then press fn + esc to activate camera, then install the drivers.

installing drivers manually may also help you if you can't install.
make sure you install correct drivers for 32 or 64 bit.

by the way, is it upgrade or clean installation?



due to my absence, i may not reply your posts and/or personal messages

http://www.ki-themes.com
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mainepenguin
Posts: 6
Registered: ‎03-19-2011
Location: United States
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Re: IdeaPad Y550 Webcam not Working

Thanks Yigit, but Fn+f5 turns on/off wifi . I have reinstalled Power management and manually installed the drivers. When I press Fn+Esc it tells me that there is no camera installed.

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yigit
Posts: 13,391
Registered: ‎12-07-2009
Location: Antalya
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Re: IdeaPad Y550 Webcam not Working

my mistake fn + esc.
can you test your camera?
http://www.testwebcam.com/


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mainepenguin
Posts: 6
Registered: ‎03-19-2011
Location: United States
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Re: IdeaPad Y550 Webcam not Working

No that website tells me: "A camera is required for this demonstration."

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yigit
Posts: 13,391
Registered: ‎12-07-2009
Location: Antalya
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Re: IdeaPad Y550 Webcam not Working

have you tried to install drivers manually?


due to my absence, i may not reply your posts and/or personal messages

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mainepenguin
Posts: 6
Registered: ‎03-19-2011
Location: United States
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Re: IdeaPad Y550 Webcam not Working

What do you mean by manually? When I download the drivers from Lenovo, the installation process brings up a window that says "No Matched Device Driver!"


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yigit
Posts: 13,391
Registered: ‎12-07-2009
Location: Antalya
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Re: IdeaPad Y550 Webcam not Working

http://forum.lenovo.com/t5/IdeaPad-Y-U-B-V-and-Z-series/Ideapad-webcam-driver-windows-7-64-bits/m-p/...


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mainepenguin
Posts: 6
Registered: ‎03-19-2011
Location: United States
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Re: IdeaPad Y550 Webcam not Working

 I checked my device manager, and there are no "Unknown devices" shown after I click "Show hidden devices". There aren't any items that have yellow exclamation points either. Any chance that you have any other ideas?

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yigit
Posts: 13,391
Registered: ‎12-07-2009
Location: Antalya
0

Re: IdeaPad Y550 Webcam not Working

do you see any camera icon on the right corner when you press fn + esc? you need to activate camera before installing drivers both manually or automatically.


due to my absence, i may not reply your posts and/or personal messages

http://www.ki-themes.com