01-10-2012 02:19 PM
Computer's off, it's been off since morning, and I can't get this thing to work! The power button isn't lit, nothing. I press it, and it doesn't turn on the computer at all... I've tried doing these things:
-use battery only
-use charger only
-remove charger and battery, hold button for 30+ seconds, and try again....
none of those work... is my laptop fried? it sucks because i JUST bought this thing a month ago.
01-11-2012 05:12 PM
01-20-2012 04:13 PM
Try it and report results.
01-29-2012 12:35 PM
Exactly the same thing happened to me - I called support, and it sounded like they have received many complaints on this very same issue. They talked me through removing the battery, and so on, and nothing worked. They waived the shipping fee for me and emailed me a fedex routing sticker, prepaid, which the guy I was talking to thought was very magnaminous - but I thought was the least they could do for my trouble with a virtually brand new product. He warned me that if it is a hard drive problem, the replacement would of course make me lose all the pictures I spent some time transferring to my laptop. He said it would take about 7 business days to get back, so we'll see how it works.
01-29-2012 03:41 PM
Check out my posting from 3 days ago. Exact same problem...
I just sent mine back to Lenovo to get fixed.
What bothers me is this. If Lenovo konws about this problem, and is getting many calls and RMA's, why don't they PROACTIVELY notify their customers about this defect, and offer to have the systems sent back to have a new MOBO installed?
As I have stated in my original post, this will be the LAST Lenovo product I ever buy.
01-29-2012 06:30 PM - edited 01-29-2012 06:37 PM
does holding the powerbutton inbetween plugging in the powercord with battery or not help? with schould maybe...keep your time, at leat one minute.
nice to read from you