Corrupt graphics leading to consequent crash of laptop

[leshcat]

Funny thing is that NVIDIA Display Driver (Is in y560 download section God Knows Why) 259.70 was updated  at 2010-11-09  , and ATI's one which has plenty of problems Still Wasnt...

[Larymacg]

Well Lenovo Z series uses Nvidia 310m graphics card fyi :-)

Leshcat - type in dxdiag on your pc(start menu -seach) and go to page three and tell me what does your ddi states on your pc?

[maf]

Try updating to ATI Catalyst 10.10 and 8.782 driver from AMD site.  Resolved display driver crashes on my i7 Y560.  May not work with switchable graphics models though.

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jbondc wrote:

Hi Mark,

I've received the Lenovo Y560 on November 4th and have been experiencing problems ever since.

BSOD, windows updates failing, I decided to test the "one key restore".

The restoration worked and I flashed th bios to v59 and installed video drivers from the lenovo website.

Next day BSOD:

The computer has rebooted from a bugcheck.  The bugcheck was: 0x00000050 (0xfffff9a003542948, 0x0000000000000000, 0xfffff800033c595f, 0x0000000000000005). A dump was saved in: C:\windows\MEMORY.DMP. Report Id: 111110-41231-01.

Naturally, I tested the memory (Windows Memory diagnostics) which passed.

I can't reproduce so far the BSOD but I'm guessing it will happen again randomly. Given all the threads I've read, my hunch is something related to the video drivers.

Can I provide the memory dump so you guys can have a look at it?

I'm an IT guy and I'm quite frustrated to deal with these issues on a new laptop, I can't imagine how regular folks feels. That said I appreciate the support and applaud the efforts you guys are making to solve this issue.

Hopefully my problem is with the video drivers / software and not hardware. Small note, it would great to have a "consumer" version of ThinkVantage to know everything is up-to-date / supported by lenovo.

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[leshcat]

@Larymacg

dx 11.

Yeah, but its in y560 download section. Like Z has more problems then y560...

[Larymacg]

hey leshcat - thanks. First off, I never had any problems with driver installation from ATI until now when I purchased this laptop. Usually ATI Catalyst will include the updated driver - here the driver and catalyst are two seperate downloads? **bleep**? the catalyst suppose to do all the installation for you (removing old driver and installing new one)....

dx11? you must be looking first page - there is a second page - im looking to see if what version DDI your pc shows.

[leshcat]

1. ah, 10.1 why its important?

2. No, there are or win7 or for winxp. The main idea of Lenovo's driver that they have normal support for switching graphics...

Ofcourse i am forced to use it...with all flickering, gradients etc..funny,as on Intel graphics everything is fine.

[Larymacg]

why you say it's important? good question - your device ati 5730 can support/use direct X11 - having ddi 10.1 your device can only support up to direct x10 not 11.

I don't have dual graphics card intel/ati but my suggestion is to dis-able the intel driver and just install the lenovo 5730 driver.

[leshcat]

well, dx11 anyway is too much even for this card...so who cares at the end..

Disable?! My eyes need to relax sometimes + better battery efficiency, at least till when Lenovo will finally go down to earth and fix this problem with ATI.

[maf]

Have you tried the MS hotfix?

http://support.microsoft.com/kb/975243

btw, mine is DDI 10.1 as well and has been all along going back to factory installed 8.702  drivers and also with the 8.752 drivers.

[Larymacg]

got the hotfix and it worked! thanks

here is my Alien vs Predator benchmark results from my Lenovo y560

AvP D3D11 Benchmark Report
==========================

**************************************************
* Report Created: 2010-11-15 @ 20:28:35
**************************************************
* Executable Build: V1.03, Apr 19 2010
**************************************************

*DX11 Hardware Detected*

Using Default Video Settings:

Resolution: 1366 x 768
Texture Quality: 2
Shadow Quality: 3
Anisotropic Filtering: 16
SSAO: ON
Vertical Sync: OFF
DX11 Tessellation: ON
DX11 Advanced Shadows: ON
DX11 MSAA Samples: 1


Benchmark Summary:

Number of frames: 1855
Average Frame Time: 56.4ms
Average FPS: 17.7


Use command-line option '-logframetime' to report performance frame-by-frame.