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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Options within BIOS are locked/greyed out.

I was having really bad issues with my Y560p laptop, so I did a full restore. Afterward my wireless was not working at all, not even detectable in device manager, switch and fn +f5 only showing the bluetooth. Tried installing drivers from the website with no luck. Tried a lot of other suggested things off the forum with no success.

 

Now I am looking at the BIOS, and I see that the WLAN is set to "disabled," but there seems to be no way for me to enable it, as it is greyed out (pressing up or down skips over it as well). Also F9 looks like it should restore 'setup defaults' but when I push the button it just beeps at me.

Is there something I am missing here? Thanks in advance.

Retired Guru
Duck3
Posts: 2,081
Registered: ‎07-13-2009
Location: USA

Re: Options within BIOS are locked/greyed out.

Do you have a admin password in bios?
May be why you cant change settings?
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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Re: Options within BIOS are locked/greyed out.

I believe so. There was a password required, and I tried a few of my regulars and got in. Is that BIOS password not the same thing as an admin pass?

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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Re: Options within BIOS are locked/greyed out.

[ Edited ]

Anyone? To make it clear, yes there was a password to get in to the BIOS, and i ifigured out what it was. Now that I am in it won't allow me to change the LAN option.

 

Edit: I am seeing now in my BIOS that under security, it says "Supervisor Password Is: Set" and that the "Set Supervisor Password" field is greyed out. I don't remember ever setting any kind of bios administrator password. I bought this computer at Fry's about a year ago and it has been only in my posession the whole time. I don't see any way to enter the BIOS as an administrator, nor any way to even be allowed to attempt to type in the administrator password, if it does happen to be a password i know. I would really appreciate some help on this. I am IN NO WAY trying to by pass the password.

Edit 2: I was just reading the user's manual and the only thing it says about the supervisor password is "If a SVP is set, it must be entered in order to get acess to the bios setup utility to change the system configuration." I entered the SVP, yet I can't change the system configuration, nor will it allow me to remove my own SVP.

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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Re: Options within BIOS are locked/greyed out.

shameless bump
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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Re: Options within BIOS are locked/greyed out.

sigh...

Retired Guru
Duck3
Posts: 2,081
Registered: ‎07-13-2009
Location: USA
0

Re: Options within BIOS are locked/greyed out.

Maybe a different password will get you into BIOS
and allow changes. The True admin pass.
You may be using User pass.

Do not know, and can not discuss any workarounds.
Sorry.
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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Re: Options within BIOS are locked/greyed out.

Thank you. But it says that a user password is not set. So it doesnt make sense that the password I'm entering to get in would be anything but the supervisor password.
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Xlaythe
Posts: 7
Registered: ‎06-22-2012
Location: USA, cali
0

Re: Options within BIOS are locked/greyed out.

this forum doesnt have much of a community does it.

Retired Guru
Duck3
Posts: 2,081
Registered: ‎07-13-2009
Location: USA
0

Re: Options within BIOS are locked/greyed out.

Maybe the wlan card itself is faulty,
or needs to be re-seated?
But if the problem started After system restore,
that seems unlikely.

I think a admin marked it solved because we cannot
discuss ways to circumvent passwords.

So, to be clear, I now feel it is not a password problem,
but possibly a bios problem, somehow caused by the restore.

Very tough for any user here to offer help, unless the
same has happened to them.
It is a good community, there is just not much
anyone can offer in a case like this.