Order Battery at CA-Shop with German Creditcard

[doublexminus]

Hey,

i am currently at canada and I will stay here for about 1/2 year. I need an replacement battery for my Lenovo IdeaPad Y570. I tried to order it on the canadian webshop, but when I click on confirmation, there is an error-message telling me, that the authorization could not complete.

I guess the problem is because of my german creditcard and the shipping&billing-address here in canada?

Can anyone give me some hints how to place an order correctly?

Thanks for help!

[christopherlang]

You will probably have to speak with someone in Lenovo sales.

[doublexminus]

Thanks for your answer...

So i will call the sales representative next week... 

I wish you a nice weekend

[yigit]

it'd be better to contact customer support for the credit card (bank) instead.