04-23-2011 01:49 AM - edited 04-23-2011 01:50 AM
I just need some advice or opinions on this issue I may be having. Ever since I first got my Z560 in the mail a month or so ago, finished updating and installing everything I want, I've heard this intermittent quiet noise that I can only expect is the hard drive. Its not really loud, but just loud enough to be heard when the room is really quiet. It varies a bit, but is typically a little short buzz or a subtle whining sound. It usually happens quite regularly though, every few seconds to several seconds, never more than 30 seconds between noises.
I ran GSmartControl, which tells me I have an increasing number of Reallocation Events. It literally increases every day. I got the DOS version of SeaTools, ran the Long Test and it reallocated several sectors. The noises still persist, and the Reallocation Events keep increasing. I am well over 400 now. The Reallocated Sector count is at 78, which has remained constant since I used SeaTools weeks ago.
Where I am stuck is that SMART has not reported a failure yet, and the only thing giving me warnings about events is the unofficial GSmartControl application, not SeaTools. However, as I previously stated, SeaTools did reallocate some sectors for me. The noise is somewhat irritating but tolerable.
What should I do? Back up my data and wait for it to fail? Or try to explain to Lenovo over the phone why I think I need a new drive?
04-23-2011 10:25 AM
I would back-up, and call in, explaining the weird circumstance:
1) There are a huge amount of reallocation events on the hard drive, even after restoring the system to factory state (since running the bootable SeaTools is about as equivilent)
2) There is a continuous harmonic buzz that is not coming from the speakers.
This should get you a replacement.