Potential New Customer of Z570

[tarkers]

Dear all

Having read the very long thread on driver problems with the Z570 and clean install of Windows 7,  please can someone answer the following questions as i want to buy the best that i can afford, but certainly don't want to end up with a load of problems.

1.  If i upgrade Windows 7 from Home Premium 64-bit to Professional 64-bit (e.g.. NOT a clean install) will i still experience these problems?

2. If not, do i keep the existing drivers during the upgrade or remove them first and then re-install them later from the Lenovo driver site?

3. If i keep Windows 7 Home Premium 64-bit will i still experience problems with Windows update that some have mentioned?

4. While magazine reviews seem to think that the Z570 is a great laptop for the money (see pcpro.co.uk's  A-List review) there seems to be quite a lot of negativity regarding Lenovo's service and support, is this warranted?

Many thanks in advanced.  I really like the look and spec of the Z570 but HAVE to make sure my money is spent wisely, if i have to compromise on specification with another manufacturer on the grounds of reliability, service and support then so be it!

Kind regards

[yigit]

- first of all, not all of the z570 systems have issue(s). remember that only the users have some issue with their computers are here to get some help.
- it's suggested that you un-install the current drivers before upgrading windows. you can skip that due to you'll use the same version of windows ( 64 bit )
- can you tell us the problems mentioned?

ps : i don't work for lenovo.

[tarkers]

Hi Yigit

Many thanks for replying, I appreciate your comments and of course, i agree that this forum is only for those that have problems so is not representative of the true picture.  However, i must say that negative comments have been left on sites other than this, PC Pro for one. 

The most concern i have is upgrading Windows 7 Home Premium (64bit) to Windows 7 Professional (64bit) as i have to have this laptop as part of a Domain.  I guess i'm looking for someone who may have done this and can re-assure me that the process works and that i'll not experience problems aftwards with drivers etc.

Kind regards and thank you again.

[richardjones]

Hi tarkers

To be honest mate the Z570 is a lovely looking machine and the keyboard is great,

however if you do happen to get one and i turns out to have the problems people (including me on multiple machines) have experienced you will not be happy at all, these problems have been highlighted months ago and still Lenovo support refuse to admit there is a problem simply because the laptop they tried it on worked ok.

So now all that is left for us with the problems is send the laptop back to lenovo and be without a pc for god knows how long.

They have dragged there heels for so long on this that people can no longer take there machines back to the stores they bought them from because they have had them too long.

not good enough really, go buy from another company is my advice to you (and anyone else i meet)

[rsuzuki]

there are many problems regarding wireless for the z570 that lenovo hasnt fixed for months

other than that, the z570 performs nicely but whats the point of a laptop that doesnt work with wireless

[tarkers]

Hi Richard

Cheers for the advice, quick question, did you do a clean re-install of Windows 7 or did you do an upgrade of  Windows 7? 

Also, do you have any experience of the G570?  I know the graphics aren't so high spec, but otherwise it, specs wise it looks ok.  Just wondering if theres a general problem with Lenovo products or with specific models.

Thanks again.

[yigit]

i don't think you'll have any issue with upgrading windows but you can of course wait some other users' reviews.

[richardjones]

Hi Tarkers,

Mine was a clean install of windows 7 64bit (volume licensing) I encountered the problem on all 15 Lenovo z570's we have at work.

I cannot comment on whether a windows upgrade will have the same problem but i will tell you this..

Don't just take the word of the Lenovo staff on here that the laptop will be fine if you upgrade, wait for some other user to post their experience, or better still go buy from another company. Sad to say but true.

[ZuLuuuuuu]

Hello,

I bought this machine yesterday on a very good (almost too good) sale. I couldn't look at the internet to check whether this is a good model because the sale was almost expiring and I needed to act fast.

Oh what a mistake...

I am an experienced user who is mainly using Linux as his daily os and Windows for things like work and games. So I tried to partition my hard drive and install my Windows 7 copy on it. I end up having all the issues mentioned on that long thread and the company I bought the computer doesn't get it back since I tried to change the OS on it so "it is corrupted".

I'll try to bring it to local Lenovo service next week.

My previous laptop was a Lenovo as well and I had some driver issues there too although I was able to make it work.

So, sad but I can't recommend Lenovo as well. And looking at how many people is affected by these issues, I think, Lenovo should do something for Z 570 users.