04-25-2012 08:02 AM
Hey guys ,
I am form india , bought a u400 recently ,but when i put it for charging i feel a eletric shock on the laptop not too much but mild , i do hav 2 more laptop & desktop but not faced the prob with them & the neutral grounding of my house is good . called up the customer care they told me it is coz of the neutral grounding issue @ my place. Any guys out there who has a similar prob if so have u found a solution .
04-25-2012 08:55 AM
Hello and welcome,
Do you feel the shock if you plug in at some other location - in your home, or a different home or business? It's possible that the particular AC mains socket that you are using is mis-wired, even if your house is correctly grounded.
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04-26-2012 04:20 AM
To begin with thankyou for your kind response & yes i hav checked it with different points @ my house ,even took it to the place where i bought it ,faced the same problem & my office same result .i have a desktop & 2 more laptops but am not faceing such a problem with them .to conclude all this have a 3pin adapter but the u400 has a 2pin i believe this can be the reason but not sure.