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kingzn5
Posts: 8
Registered: ‎08-18-2012
Location: New york
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The touch buttons on the top right corner of my ideapad won't work!

when i used to press those tough buttons they used to work perfectly; i can switch thermal modes, theatre modes, and turn up and down the volume by 10 units each press.

but now, i dont know what happened, the thermal and theatre buttons wont work, and my volume buttons only work by one units per press.

Please help i only bought my laptop a week ago and its already broken?

 

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
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Re: The touch buttons on the top right corner of my ideapad won't work!

[ Edited ]

kingzn5 wrote:

when i used to press those tough buttons they used to work perfectly; i can switch thermal modes, theatre modes, and turn up and down the volume by 10 units each press.

but now, i dont know what happened, the thermal and theatre buttons wont work, and my volume buttons only work by one units per press.

Please help i only bought my laptop a week ago and its already broken?

 


Did anything happened just before they stopped working?

Any driver updates,you may have done,just prior to that?

 

İf so,please roll back drivers,

 

you can also do a system restore,if you have a restore point,

 

taken before the problem first started.

Paper Tape
kingzn5
Posts: 8
Registered: ‎08-18-2012
Location: New york
0

Re: The touch buttons on the top right corner of my ideapad won't work!

sorry i dont have a restore point, but can you please tell me how to roll back drivers? i did download lenovo energy management, and thats when the problems started

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
0

Re: The touch buttons on the top right corner of my ideapad won't work!

[ Edited ]

kingzn5 wrote:

i did download lenovo energy management, and thats when the problems started


Please give details as to what you did

 

and how?

 

Wasn't Lenovo energy management preinstalled on the system?

 

And the OS is W.7,right?

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
0

Re: The touch buttons on the top right corner of my ideapad won't work!

[ Edited ]

kingzn5 wrote:

sorry i dont have a restore point, but can you please tell me how to roll back drivers?


http://pcsupport.about.com/od/windows7/ht/roll-back-driver-windows-7.htm

 

http://www.howtogeek.com/howto/windows-vista/roll-back-troublesome-device-drivers-in-windows-vista/

 

Please follow instructions on the link

Paper Tape
kingzn5
Posts: 8
Registered: ‎08-18-2012
Location: New york
0

Re: The touch buttons on the top right corner of my ideapad won't work!

ok i did the steps but i dont know which driver to roll boack, which one is responsible for the touch buttons?

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
0

Re: The touch buttons on the top right corner of my ideapad won't work!

Please answer the questions i posted abobe

 

''

Please give details as to what you did

 

and how?

 

Wasn't Lenovo energy management preinstalled on the system?

 

And the OS is W.7,right?''

Paper Tape
kingzn5
Posts: 8
Registered: ‎08-18-2012
Location: New york
0

Re: The touch buttons on the top right corner of my ideapad won't work!

Did anything happened just before they stopped working? -> Nothing, it's just as I said, LEM seemingly didn't install properly, then I uninstalled it and restarted, and then every time I press the one key theatre touch button it says 'onekey is not supported', then I restarted it again, and that pop-up message wouldn't even display anymore. It just stopped responding. And, as I said the volume buttons don't work as properly as they did.

 

Please give details as to what you did, and how?-> The answer would be the same as the one above.

 

Wasn't Lenovo energy management preinstalled on the system? Nope, I searched it on the start button before installing

 

And the OS is W.7,right?-> Does W.7 mean windows 7? If yes, then yes, im running windows 7.

 

Community Moderator
Zehnsteine
Posts: 1,180
Registered: ‎08-28-2011
Location: Thailand
0

Re: The touch buttons on the top right corner of my ideapad won't work!

[ Edited ]

Hi King,

 

please see this LEM thread...

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/IdeaPad-Z460-Fn-Keys-screen-display-does-not-...

 

drivers should of course be downloaded for your model IdeaPad!

 

Zehn

Broadband 3G
countrywise
Posts: 828
Registered: ‎04-14-2012
Location: İstanbul
0

Re: The touch buttons on the top right corner of my ideapad won't work!


kingzn5 wrote:

Did anything happened just before they stopped working? -> Nothing, it's just as I said, LEM seemingly didn't install properly, then I uninstalled it and restarted, and then every time I press the one key theatre touch button it says 'onekey is not supported', then I restarted it again, and that pop-up message wouldn't even display anymore. It just stopped responding. And, as I said the volume buttons don't work as properly as they did.

 

Please give details as to what you did, and how?-> The answer would be the same as the one above.

 

Wasn't Lenovo energy management preinstalled on the system? Nope, I searched it on the start button before installing

 

And the OS is W.7,right?-> Does W.7 mean windows 7? If yes, then yes, im running windows 7.

 


So your OS is NOT an OEM  install ?

Please check,to where your installed  programs are listed

 

and tell us,which Lenovo apps are listed there.