06-03-2012 11:46 PM
Hi all. I use U260 for a couple months now. it is a great laptop for even greater price. The only problem is that it freezes a lot for my taste. Not regularry, sometimes it runs a week without problem, sometimes it freezes 5 times in 2 hours. The BSOD is still the same:
Blue Screen Error 0x124 WHEA_UNCORRECTABLE_ERROR
I googled a lot and it seems it is a problem with processor / chipset. There is no newer firmware, i use preinstalled system Windows 7 x64, no special applications. It happens mostly when running on battery, only once it happened when plugged in AC. Any tips what I can do? Sending it to warranty is the last option as I am afraid is might be a design flaw...
06-04-2012 02:37 AM - edited 06-04-2012 02:47 AM
it may well be a hardware problem,
however i would check first ,
what does Event Viewer show ?
this links may also provide solutions
Also what exactly were you doing just before the BSOD'S occured?
Are there overheating issues?
Please give details.
06-04-2012 02:53 AM
Also have you tried Windows own troubleshooting tools?
Start>Control Panel>Under System and Security click Find and fix Problems
on the upper left hand side click on 'View All,
a list of troubleshooting tools will appear,
See if there is anything that may give you some ideas.
06-04-2012 04:19 AM
thanks for info. I work in IT so I hope I tried all common tests and checks. The U260 is definitely not overheated, it usually freezes in power safe mode while emailing or browsing the web. I tried all drivers for all devices presented in laptop but most of them are quite old (2010/2011) as it is not the latest laptop available. There are some options like "check for a solution" in Action log but it never found anything useful.
I got this on BSOD or in the logs.
The computer has rebooted from a bugcheck. The bugcheck was: 0x00000124 (0x0000000000000000, 0xfffffa800619a028, 0x00000000be000000, 0x0000000000800400).
Anyway, thanks again for tips
06-04-2012 07:11 AM
You're very welcome,
the error you gave,didn't match anything,
but since you work in İT,you've a better chance than most,
to find a solution.
İf i come across anything more,i'll be sure to let you know.
And if you do,please let us know,
it will help others here.
06-04-2012 07:16 AM - edited 06-04-2012 07:35 AM
this linksi just found,you should have a look at
do let me know how you go
P.S Have a look at the second link especially,
i think that it provides the answer to the problem.
the user LOGPACE found the solution to his problem.