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Blue Screen Again
kmn911
Posts: 11
Registered: ‎05-24-2012
Location: Hong Kong/US
0

V570 will no longer start up, completely dead, no power

My 6 week old Lenovo V570 will no longer power up,

confirmed battery and power supply are working fine

talk to a tech on the phone and the recommendation is to send it to the service center for repair. Bu tthe problem is I am NOT currently in the USA! Ugh!

I'm working in Hong Kong at the moment

and the Honk Kong service center will not honor the warranty!!! can you believe that!?

 

My freakin glaopt is less then 2 months old!!!

what are these things dispoable?

 

I've recommned to my company not to buy Lenovo products (we all travel alot and this is warranty is not acceptable)

 

for for the next 6 months while I'm out in HK I will not have a laptop.

Need to look for a new one this weekend, any NON-Lenoovo recommendations?  maybe a Dell or HP?

 

Blue Screen Again
kmn911
Posts: 11
Registered: ‎05-24-2012
Location: Hong Kong/US
0

Re: V570 will no longer start up, completely dead, no power

got some helpful news (saracm)

 

I can ship it back to Lenovo USA through which will cost me $342.78 USD through DHL

and they will fix it and ship it back to my US address, where I can have a relative pick it up and then reship it back to me for ~350USD

 

so total repair bill will be ~$692.00

 

 

 

Punch Card
Helsad
Posts: 18
Registered: ‎11-01-2011
Location: Bulgaria
0

Re: V570 will no longer start up, completely dead, no power

Interesting problem. If you are lucky, this strange effect can be caused by a malfunctioning driver/ software. First step, do a clean OS instalation. Hope it helps.

Blue Screen Again
kmn911
Posts: 11
Registered: ‎05-24-2012
Location: Hong Kong/US
0

Re: V570 will no longer start up, completely dead, no power

[ Edited ]

Helsad,

how can I even do a clean OS installation when the laptop will not even power on!?!?!?!

 

Blue Screen Again
kmn911
Posts: 11
Registered: ‎05-24-2012
Location: Hong Kong/US
0

Re: V570 will no longer start up, completely dead, no power

Here's an updat on my situation

Lenovo HK service will not honor my warranty.

So the only way to get it fixed is to ship it 1/2 way around the world back to the US

then Lenovo USA will ship it to my US residence, then have someone ship it bakc out to me in HK!

 

I don't have this problem with my company's Dell laptops