06-23-2011 09:18 AM - edited 06-23-2011 09:28 AM
I have a lenovo Y560( i5 430M, ati 5730). It came with win 7 Home Premium 64 bit. My laptop was working perfectly few days back. I was playing game on my laptop and suddenly it shut down itself. I thought it might be because of over heat. So, every time i tried to restart my laptop, the windows welcome screen came and all of a sudden, screen turned black ( screen closed ) and laptop froze. Upon next startup, en error came, " a recent hardware or software change might have caused the problem", asked to repair my laptop and i tried to repair my laptop, but it failed. I tried using One Key Recovery feature, but it didnt help.
So, i then installed new copy of Windows( Win 7 ultimate 64 bit) , downloaded all drivers from http://consumersupport.lenovo.com/in/en/DriversDow
I then booted my laptop in safe mode with networking, disabled ATI driver( keeping onboard video driver enabled) and restarted the laptop. It booted successfully giving the " ...... not designated to run on Windows or it contains .... " error. i tried "scan hardware change" on the VGA Device ( as it shows for video card ) and gives the error that "Driver not intended for this platform".
so, whts the problem, is it the hardware or the software? Please help me!
06-23-2011 04:33 PM - edited 06-23-2011 04:33 PM
This stuff happens with ATI software, imo their hardware is good and cheaper, but not as great in application/driver support. Instead of downloading the drivers from the lenovo website, use AMD's/ATI's and download the latest Catalyst Control Center, and then let that software download/install the latest 5730 drivers. http://support.amd.com/us/gpudownload/Pages/index.
It is recommended that you first uninstall and clean (using a driver clearner software, as a regular control panel uninstall just wont remove everything; I recomend driver sweeper) your current ATI drivers.
06-23-2011 10:31 PM - edited 06-23-2011 10:41 PM
@bloodshot772,I did as you said. AMD Catalyst Control Suite is not downloading. An error is coming, " AMD Catalyst Mobility cannot be downloaded due to incompatible hardware/software on your computer. The version of your graphics adapter is not supported. Please contact your notebook manufacturer for a graphics driver update"
06-24-2011 06:56 AM
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