05-19-2008 02:57 PM
08-27-2008 04:23 PM
09-02-2008 09:39 PM
Dear Admin Mark Lenovo
Can you explain how one can order another replacement battery for the Lenovo Ideapad Y510 Laptop? I honestly think if I would of known that you can't get one I would have never bought this Laptop. Please tell me I'm wrong that replacement batterys are not available!
Thank you
09-03-2008 11:42 AM
I too am interested in buying a spare battery (or two if the price is right) for my Lenovo Y510 notebook. Its hard to imagine why there are none yet available...
I've had my Y510 for ~7 months. And I've watched as Lenovo has spent a $lot$ on advertising to sell the new IdeaPad models.
Surely it has not escaped everyone at Lenovo's attention that there is indeed a market for and a need to supply replacement batteries for these notebooks. IBM was always prompt to meet such needs. Sadly it has begun to feel like Lenovo is fumbling the ball in this area.
Come on Lenovo. If you indeed value a loyal customer base it is high time someone picks up a phone and solves this problem.
09-05-2008 01:57 PM
09-08-2008 08:04 PM - edited 09-12-2008 06:36 AM
All,
In warranty defective batteries should be addressed through service - please contact support - refer to the call center numbers for your particular country. Additional batteries (options / second battery / batteries outside of warranty) can be purchased from Lenovo directly on the US website. Please check sales sites in other countries, or point of purchase.
UPDATE 1 - The Y-series AC adapter can be purchased as an option from Lenovo's main shopping site as P/N 41R4322. The battery for the Y310 is P/N 43R1954 and the battery for the Y410 is P/N 43R1955.
UPDATE 2 - The Y510 battery 45J7706 is being made available for sale on this site, now available on the web. We should provide further updates to the description to reflect all models that it supports and get a picture uploaded.
I've inquired about the S10 and U110 models as well. Will update again - once these parts are in place.
Thanks for everyone's patience.
Mark
07-17-2009 07:49 AM
Hi, I have baught the Lenovo Y510, I'm not sure if it still under warrantee or not, today the battery went dead suddenly without any previous weak signs or something, my laptop works only on vable power only which make it a desk top not laptop.
So how can I know about my warrantee timing regarding the Battery?
07-29-2009 10:19 PM
This problem came from nowhere.
So im using my laptop without the ac adapter plugged in and the battery is FULLY charged and the laptop is on power saver. then all of a sudden, my laptop turns off and doesn't turn back on. I then plug the ac adapter and the battery indicator at the bottom first turns PINK then turns amber and the battery indicator at the top right, under the monitor shows 5 bars. So then I let the laptop charge for about 3 hours then i plug the adaptor out and try to turn on the laptop but no luck. so i put the adaptor back in and try the battery calibration thing from the bios and still no luck. so right now im using the adaptor and the amber light is still on and the battery indicator on the taskbar has been saying 94% available for the past hour.
Even though its saying that its charging, i don't think it is. Once again this problem came from nowhere.
07-29-2009 10:28 PM
07-29-2009 11:49 PM
As long as your Serial Number is still in warranty (and if I recall your laptop gets about 13 - 15 months warranty) you have until August 8,2009... Call into Tech Support
Power Drain your computer first.
1) Take out the Battery
2) Unplug the AC Adapter
3) Hold down the Power Button and whistle Oh Canada for about 30 seconds
4) Plug in your Power Adapter turn on the computer and let it fully load up.
-- If it doesn't load up then you have an issue with the motherboard or AC Adapter (unplug the connector from the wall to the brick and solidly put it in there), and call Tech Support
5) Shut down the computer
6) Unplug the AC Adapter and put in just the Battery
7) Turn on the computer and see if it loads up. If it does, take it off Power Saver Mode...to a balanced
-- If it doesn't then you have an issue with the Battery and should get a new one while its still available on the Lenovo Website...
Hope this helps