Y550 multiple reboots per day...any suggestions [ Edited ]

[dhwaldron]

http://www.dhwaldron.net/temp/

is where you can find the most recent mini-dump files.

Quick recap:

--Laptop has been rebooting several times a day recently. I checked for updated drivers for video card (are none); LAN (are none); wireless card (are none - this is what solved my last bsod/reboot issue); multi-card reader (updated - figured it couldn't hurt). Reboots still happening

--Booted to Memtest and ran successfully without finding any RAM issues; Reboots still happening.

--Thought it might be NAV (norton antivirus), so I disabled the software on several occasions; Reboots still happening.

--Uninstalled NAV (per Norton recommendations); Manually rebooted; Re-installed NAV; Reboots still happening.

--Thought it might be an update that I got for Tom-Tom software within the last couple of weeks, so I uninstalled all Tom-tom software and rebooted; reboots still happening.

Any thoughts/research into this would be greatly appreciated!

Thanks.

David

[yigit · Accepted solution]

the crash dumps blame netw5s64.sys which is intel® wireless wifi link adapter.
use intel driver update utility to find the updates for you:

http://www.intel.com/support/detect.htm

[dhwaldron]

...thanks for the quick response.

That seems to have taken care of it, and I have bookmarked the url for future "usage"

Again, thanks.

David