Y550P Blue Screen problems

[aagresta]

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kashing92 wrote:

Can't immediately post the dmp file. Wish I could open it though.

The Lenovo guy suggested faulty RAM. When you mention software/driver problems, which I believe is not related to RAM much at all (by no means am I a computer pro lol), so the problem is so tricky cos it can vary so widely.

Since I did the OneKey and it BSODed after, would that mean the problem is the Factory Base Image of OneKey? Also it runs VERY HOT some of the time, especially during the time when it lags Very Badly.

When its okay, it's not hot. And this isn't during gaming. Hell, games wud kill this mofo at this stage.

Wonder if they can reset the image. All that there is in the image is Original setting version of Win7, McAfee, Lenovo programs, that's all, with WebCam + SlideNav drivers preloaded.

Hence if I LOST the image or it was changed it won't matter correct?

Also, I tried System Restore (before trying OneKey). Odd, after System Restore, things got a little screwed up. Web Cam disappeared (drivers or program error), could not be run. But I didn't even do anything to it before/after Restore, so go figure. Also, some other progs got messed up. Media Show, Burner, stayed on.

Thanks for ur opinions / help.

System Restore has almost always been useless for me. If your system bluescreened immediately after a OneKey restore, without installing any new programs or drivers, your problem is almost assuredly bad RAM. The system images used for installation and OneKey restores are heavily tested before the computer is put into production. You'll probably want to send your computer to Lenovo for repair.

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[kashing92]

Mhm, thanks to both of ya'll and everybody else for replying.

Have sent it in, hopefully they don't botch it up and manage to replace whatever parts as necessary to fix it.

New RAM, New motherboard, would be awesome. Guess I'll have to see how it works after.

Can anybody get old games to work on Y550P lol. Tried some, either failed to open or lagged, even after i updated DirectX 9.0C. Even tho it is DX 11. But I didn't find updates for 11.

Thanks. Oh and how is gaming performance lol.

[unltdservices]

gaming is great, tho the best game i have for it right now is fallout 3, it runs smooth for the most part on ultra high settings.  factory y550p with i7 820qm has a win 7 game score of 5.9 but if you replace the hdd with ssd the score is boosted up to a 6.4! not bad for a laptop. 

[maverick13]

My new y550 came in this yesterday and I have already had 3 blue screens so far.

The errors I am getting are:

BC Code 50

BCP1: FFFFF80002004100

BCP2: 0000000000000008

BCP3: FFFFF80002004100

BCP4: 0000000000000000

Do we have a solution for this issue?

kind of sucks to get a new laptop and to have such a major issue - if anyone has any advice to offer, I'll be grateful!

[maverick13]

just got blue screen again - now with following errors:

Problem signature:

Problem Event Name: BlueScreen

OS Version: 6.1.7600.2.0.0.768.3

Locale ID: 1033

BCCode: a

BCP1: 0000000000000038

BCP2: 0000000000000002

BCP3: 0000000000000000

BCP4: FFFFF80002EFED13

OS Version: 6_1_7600

Service Pack: 0_0

Product: 768_1

[IIT-Guy]

So wat you mean is to change RAM or upgrade it?

I m doing nearly 3 or 4 one key recovery a day to continue my work.

wat to do..???help thanks

[yigit]

@ maverick

- un-install mcafee
- re-install mcafee, by selecting custom Installation.
- unselect mcafee firewall.
- finish the installation.

( or right-click the zone alarm icon in the system tray, and select shutdown zone alarm )

@ iit-guy

unltdservices chaged/upgraded his hdd with ssd, not ram.

[joejeff]

hi, i also purchase a y550p about 3 weeks ago and the same thing happen to me non stop..the blue screen, the black screen, the mouse pad not working......so i tried so many solution by reinstalling almost everything in the lenovo and still it didn't work. however i notice something....there is always hot air coming out from the fan...always...24/7.....when you start the lenovo and in 5 mins...it gets hot already....

this is wat i did, i bought 2 red scorpion fan...modded into a cooling pad and put it under the lappy, close to the processor( i believe that the lenovo cooling system cannot handle the i7 processor).....

i also remove the battery to further improve the cooling....

suprisingly it never hangs anymore after that....no kidding....hopefully it works for you guys

[kashing92]

I cannot confirm that it is McAfee causing the bluescreens (I had up to 30 blue screens and more on my old Y550P) but it's possible.

The blue screens happen a lot. For example, on startup, before reaching user login (with or without password). Reaching the light blue user screen before desktop. Reaching desktop. Shortly after desktop has loaded. After inserting a disc.

So, the blue screens are random. They just happened to occur when a disc was inserted (this did not happen on previous occasions). They mostly happened during the time between switching on the pc and Desktop.

My new laptop has no more blue screens but is still hot. However, the old one had first the motherboard and then the HDD replaced before they even gave me a new one. So it might be the RAM, or even the base software from factory image (that was Jan edition, mine is now Feb edition of Y550P). All in all, get it checked out.

I've a new error to report. Sadly. White screen of laptop remains after shutdown (blank, bright WHITE screen while still connected to battery/power while the pc and system is entirely off) and when the screen is meant to be turned off (after 15mins for example), while it should be completely black (off).

[maverick13]

I got a replacement laptop from Lenovo - so far not seeing any blue screens and hoping not to see any!

So I'm guessing it was a hardware issue with the previous one.

Thanks everyone for assisting.