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Paper Tape
domagoj
Posts: 4
Registered: ‎09-25-2011
Location: Bangkok
0

Y560 ethernet problem, HELP, i'm losing my mind

Greetings,

 

I have a problem with the Broadcom NetLink (TM) Gigabit Ethernet device on my Y560 laptop. In the device manager the mentioned device has an exclamation mark on it and says "The device cannot start. (Code 10)". The drivers seem to be up to date. The problem occured one day out of the blue, nothing's been changed, nothing tampered with.

 

I tried everything, disabling, uninstalling, updating drivers, I even reinstalled my operating system. I'm using Windows 7... The problem is still here.

It's preventing me from connecting to the internet via cable which leaves me with this barely tolerable wireless. (I'm currently in Bangkok, and the place where I live has really really **bleep**ty wireless)

 

Cheers folks, any help is GREATLY appreciated!

 

Community Moderator
yigit
Posts: 13,410
Registered: ‎12-07-2009
Location: Česká republika
0

Re: Y560 ethernet problem, HELP, i'm losing my mind

right click the device under device management in safe mode and un-install. restart your computer and let windows install the drivers automatically.


http://www.ki-themes.com
Paper Tape
domagoj
Posts: 4
Registered: ‎09-25-2011
Location: Bangkok
0

Re: Y560 ethernet problem, HELP, i'm losing my mind

Thanks for such a fast response.
Though it didn't solve my problem. I did exactly what you said, he actually found the drivers, installed them properly and everything. The drivers are from the CD I got along with the laptop. They worked fine till two days ago when it went bananaz on me.

Tried to check the device status in safe mode - says it can't, and when I got back to normal mode with the drivers successfuly and properly installed the exclamation mark was still there as well as the message "This device cannot start (Code 10)."

 

Could it be a hardware problem? Is there a way to check that?

 

Cheers,

Dom

Community Moderator
yigit
Posts: 13,410
Registered: ‎12-07-2009
Location: Česká republika
0

Re: Y560 ethernet problem, HELP, i'm losing my mind

restore your system to previous restore points.
if it doesn't work either, i can say it's hardware issue.


http://www.ki-themes.com
Paper Tape
domagoj
Posts: 4
Registered: ‎09-25-2011
Location: Bangkok
0

Re: Y560 ethernet problem, HELP, i'm losing my mind

Done that as well... Thanks for your help, I'll deal with the situation somehow!

Community Moderator
yigit
Posts: 13,410
Registered: ‎12-07-2009
Location: Česká republika
0

Re: Y560 ethernet problem, HELP, i'm losing my mind

you're welcome.
as i said before, it's hardware issue. if you have valid warranty, call lenovo support line for technical support.


http://www.ki-themes.com