Support in other languages: 
Reply
Paper Tape
sttst
Posts: 1
Registered: ‎05-16-2012
Location: us
0

Y570 Heat Problems

[ Edited ]

I purchased my Y570 aprox. 1 month ago. For the first week, I had no problems running games/applications at highest settings. Over the past two weeks though my laptop has been unuseable. 

 

For my tests and results I've used speedfan, gpuz, cpuz, and FurMark.

 

At idle with the graphics card "disabled" by the hardware switch, it sits around 60-65c.

At light load (gpu usage < 25%) the temperatures reach 80c within 2 minutes and continue upwards towards 95-100c.

At any higher load it reaches the 95-100c range in under 5 minutes.

 

For all load tests my laptop went from a cold start with the gpu starting around 35-40c.

 

Once it reaches 100c it begins to throttle itself with the core clock dropping down to sub 200mhz. Even at this extreme underclock, the gpu is still unable to cool itself and remains +95c until all load on the gpu is stopped.

 

I have done various clean installs, flashed the most recent bios, and tried various combinations of the updated energy management and nvidia drivers; nothing changes the overheating. 

 

Based on my own results and various other posts on the web, the only conclusion is that this is a serious hardware problem. Not only that, but it seems relatively obvious that the problem is the thermal paste applied to the cpu and the gpu based on results of people who have reapplied their own paste correctly. Sending my laptop into lenovo for maintence or getting an entire new laptop does not seem to fix the problem based on other users results with those options. The thermal paste application is still flawed on a returned model or a new model.

 

This is unfortunate that the only successful way to make my laptop run correctly AND SAFELY is to void my warranty and properly apply thermal paste.

 

Thoughts? Agree? Disagree? Did I miss anything? I really like this laptop and when I first got it I thought it would have no problems thermally due to its seemingly well enginered heatsink, fan, and heatpipes. To have such a well enginered solution fail due to a quality control issue is really embarasing. I will not be purchasing another lenovo after this, and I'm actually rather disappointed by that.

What's DOS?
MagicY560
Posts: 1
Registered: ‎05-17-2012
Location: UK
0

Re: Y570 Heat Problems

I experiance same issue with my Lenovo y560p with i7 2nd gen. Laptop freeze when playing games or watching movies. Any ideas how to fix it? I heard that it might have something to do with advanced performance settings for processor energy management. Anybody knows how to resolve this issue?

Token Ring
Fletchman1313
Posts: 113
Registered: ‎03-04-2011
Location: Hawaii
0

Re: Y570 Heat Problems

I'd ask for a refund.  You shouldn't have to reapply your own thermal paste one month after you purcahse the laptop.  

 

 

Community Moderator
Zehnsteine
Posts: 1,158
Registered: ‎08-28-2011
Location: Thailand
0

Re: Y570 Heat Problems

Hi Magic,

 

have you cleaned fan and heat-sink fins? Please read this thread...

http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/Y560-System-Crash-when-exiting-game-sometimes...

 

you can monitor temperatures with free HW monitor...

http://www.cpuid.com/softwares/hwmonitor.html

 

Zehn

Punch Card
Sp0rk1859
Posts: 30
Registered: ‎04-19-2012
Location: usa
0

Re: Y570 Heat Problems

With new as5 thermal paste a gpu idles around 35C, and when overclocked to 925/1735. Hits about 82C the GPU does. I don't recommend voiding your warranty either, but something as critical, and beneficial to lenovo as this, and they seriously screw it up, i mean come on...