Support in other languages: 
Reply
Fanfold Paper
ice_man19_90
Posts: 20
Registered: ‎06-21-2012
Location: San Diego, CA
0

Y570 Won't boot!

Hi, I've recently encountered a strange problem, my Y570 wouldn't boot up for some reason. The power lights turn on, touch keys and battery LED's and you can hear the system turn on, yet I can't even see the LENOVO BIOS prompt or anything, it just hangs there. I then did some resets like holding the power button without a battery and start it with only battery and then with only AC power. But nothing changed, I then removed the HDD and then popped it back in and walla! The computer turned on magically! I though this was the end to this type of problem, but i was wrong, it happened again today. What could be causing this? Any help is appreciated.

 

Thanks

WWAN
OKR-MAN
Posts: 331
Registered: ‎06-08-2012
Location: istanbul , Turkey

Re: Y570 Won't boot!

[ Edited ]

Dear Lenovo User 

 

Refer to video for Abnormal Startup - No Response for correct troubleshooting. 


Since you did discharging capacitors.  but It should be in correct order  . It is very easy remove all external devices from pc including Battery and AC adapter. Then press Power Button  five times  and then Connect AC adapter only. If the PC doesnt not wake up again , you can contact with Customer Care or if you can wake up pc again after removing harddisk , please update the bios.Let us know the results. 

 

Hava a nice day

Token Ring
Kris237
Posts: 215
Registered: ‎07-09-2011
Location: Boston
0

Re: Y570 Won't boot!

bad connection/plug to HD, or bad HD.

_________________________________________________________
IdeaPad V570-1066A9U, Built 5-22-2011, BIOS 44CN36WW(2011-08-04)
upgraded to Win 8 Pro. Sammy 840 Pro 128GB SSD.
Fanfold Paper
ice_man19_90
Posts: 20
Registered: ‎06-21-2012
Location: San Diego, CA
0

Re: Y570 Won't boot!


Kris237 wrote:

bad connection/plug to HD, or bad HD.


I just got it starting again, I removed the HDD and pushed firmly into the HDD plug and put the screws back in tightly so it wont move a single millimeter and I got it started right away...maybe it is the plug. Ughh...hopefully it won't get worse :smileysad:

Fanfold Paper
ice_man19_90
Posts: 20
Registered: ‎06-21-2012
Location: San Diego, CA
0

Re: Y570 Won't boot!


OKR-MAN wrote:

Dear Lenovo User 

 

Refer to video for Abnormal Startup - No Response for correct troubleshooting. 


Since you did discharging capacitors.  but It should be in correct order  . It is very easy remove all external devices from pc including Battery and AC adapter. Then press Power Button  five times  and then Connect AC adapter only. If the PC doesnt not wake up again , you can contact with Customer Care or if you can wake up pc again after removing harddisk , please update the bios.Let us know the results. 

 

Hava a nice day


Thanks, but I thinks it's going to be a hardware issue.

Punch Card
Kaquel
Posts: 7
Registered: ‎07-14-2012
Location: United States
0

Re: Y570 Won't boot!

I called Lenovo for a very similar problem on my y580 ( http://forums.lenovo.com/t5/IdeaPad-Y-U-V-and-Z-series/y580-Black-Screen-of-Death/td-p/798003 ) and they told me to call tomorrow to have a replacement sent. I am not happy with this solution but if the hard drive is bad/is going to cause you problems perhaps you are better off just trying to get a replacement as well. Good luck.