Y570 Won't charge while using gt555m HELP PLEASE! [ Edited ]

[Thatguy33]

I know it's been brought up before as I've found people complaining about the issue......but finding a solution is another story. So here we go, Anytime I turn on optimus and then start a game using the gt555 it kills the charging and goes off of battery flashing the power button/symbol at bottom and flashing the battery symbol red. This is only day two of this system....

I left HP because my last laptop overheated and killed itself due to....let's say "poor" engineering design. I'm getting over the over sensitive touchpad......but I refuse to put up with it going to battery everytime I game. So I need toknow whether this is something I can fix or if i need to box it back up and move onto anther company....

Any and All help is more than appreciated.

I7-2630
8g ram
64ssd/750hdd
gt555m
win7 64

[yigit]

hi thatguy33

i'm not sure if it helps but can you try this trick first?:

-remove the battery, un-plug the ac power, press power button for 30-40 seconds, replace the battery and check if it works.

please, post back the results.

ps: also check if the battery charges when the computer is off.

[velenoso666]

In my opinion, the idea behind switchable graphics and power saving mode isn't a good one and along with possibly of having the wrong drivers is probaby the cause of your problem. First you better make sure you have the right drivers, for the last month I've been using the 285.79 nvidia drivers without a problem along with all the power setting set to high performance or performance. Today I was told that the 285.62 driver were the right drivers for the GT555m so I tried them as one who plays I'm always interested in finding the best drivers and to me if there is a difference between the two I can't tell, So if you don't have either please go to nvidia and get one or both to try, along with ramping up the settings .

But to get it right (which I don't care to get into again do this) Downloading either or both drivers, then uninstalling the drivers in device manager and delete all entries in Control Panel\All Control Panel Items\Programs and Features. Once you've uninstalled and deleted, go off line and reboot and install those 285.79 oe 285.62 and don't adjust anything just go with the default setting the drivers are installed like, then reconnect to the net.

This has worked for others, I hope it does it for you as well.

[Thatguy33]

I agree with the idea of dual graphics being a poor one. Good concept.....poor follow through. Anyhow, drivers are up to date. I haven't touched anything. And It's constant.....As soon as I start a program using the gt555 it kicks off the AC power and runs on battery only and the lights flash. As soon as I end the program and unplug/plug the ac adapter back in it recognizes that it's charging.

[velenoso666]

I don't want to sound stupid

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....As soon as I start a program using the gt555 it kicks off the AC power and runs on battery only and the lights flash.  

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but have you tried starting a program using the gt 555m without the battery being in?

And have you selected  

High performance in the global settings field of manage 3D setting page intsead of auto-select? and have you also added which ever programs a cause this problem to the program settings in the tab next to the global settings?

Stupid switchable graphics, I don't know why they just don't have one method of selecting which mode you want to set you laptop on, I had a HP before this len, it was always switching at inappropriate time causing bad performance issues, so I found out I could change the settings in bios so as it only switched when I allowed it to switch, as in when I unplugged mains power it would prompt to ask if I wanted to use power saving mode. Which is the way it should be, seeing that computers don't use that much power. So who really cares about saving power if your plugged in, it's only when using the battery you want to save the battery charge for as long as possible. 

With my HP after I changed the bios, if I was on battery and in performance mode, placing my cursors over the battery icon in the task bar showed 1.5 hours usage time, on power saving mode it showed 4.5 hours usage time, this is how all switchable graphics should be set IMO.

[Thatguy33]

if i run with no battery as soon as it switches to gt555 the laptop shuts off. And yes its set global to use gt555 that doesnt work either. Nvidia drivers are up to date with the 285.62.

[Thatguy33]

And lenovo support is worth exactly what you pay for it......NOTHING.

[velenoso666]

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Thatguy33 wrote:

if i run with no battery as soon as it switches to gt555 the laptop shuts off.

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To me it sound as if your you switchable graphics softerware is all screw up and is confusing your Intel® graphics for the discrete graphics controller. I'd try uninstalling and re-installing the Intel® graphics drivers, because to me it's an intel driver problem, if the uninstalling and re-installing the Intel® graphics drivers doesn't work you could try   Intel® Driver Update Utility using this to see if update other intel drivers help, I've used this Intel® Driver Update Utility just a couple of weeks ago to update, I love to update whenever I find anything new, but remember to either create or check to see if there is a restore before installing.

Because I really can't see your GT555m working at all if it or the mobo was gone.

[Thatguy33]

I fully agree with you on the software side. Which is why I was trying to work with the drivers. I've mainly been fighting with nvidia ones....Ill give the intel side a try next. Got a bit frustrated because I used the "chat" on support and the guy wouldnt answer any of my questions and told me to just call.,....Soooo I called. After explaining it 5x, to the girl who was actually quite nice, I just got the universal "you'll have to send it in for repairs". It has to be something stupid disagreeing with something else. The gt555 works.....so does the 3000intel. And it will do it everytime.....even if its stone cold. So the chances of it being a heat problem or a hardware problem seem very slim to me. Everything functions it just refusing to charge while using the gt555.

[yigit]

i suggest you to contact lenovo support line ship it back to service cause it sounds like hardware issue more than software.