05-12-2012 07:53 AM - edited 05-13-2012 12:09 AM
Roughly 2.5 week old laptop I got from neweggs.
Prior to the not starting up I've had:
The One Key Recovery Program kept opening over and over - very annoying
Laptop would not shut down when I tried to shutdown from the start menu. It restarts instead and boots to the One Key Recovery program menu
I uninstalled OKR to prevent it from opening over and over
Now just last night while I was playing a game all the programs closed and the computer went to the shuf off screen unexpectdely. I thought it may have been an update or something? Well strangly the laptop actually shut down instead of restart. I go back to turn it on and it doesn't. I tilt the laptop at an angle while trying to turn it on and it does eventually after 3 minutes. Everything seems to boot up normally except 'windows did not shut down properly'
I watch youtube for 2 hours and then it shuts off. Wouldn't turn back on until this morning I tilted it and it came on briefly and shut back down during the 'resuming windows'
The labtop was completely stationary and stayed in one spot for the entire time when I was using it last night. I haven't dropped the laptop, maybe a couple bumps from carrying it in my backpack
Is it just time to send it back in. this is redic
05-29-2012 05:13 AM
Hello omgbloof and welcome to community,
It is sad to know you have issue with new laptop.
Kindly update the BIOS and reinstall the Operating System after this check.
If the issue persist then you need to contact the support center.