Ideapad Y560 BSOD caused atikmpag.sys error

[onurkarakose]

Hi, I have a lenovo ideapad y560a and am experiencing a very annoying bsod. It happens every time I attempt play a game or watch a video on internet or just randomly on desktop. As far as I searched on different forums, it is caused by my ati hd 5730 graphic card or driver and it is not easy to see where the problem is. On Bsod i see the problem is caused by atikmpag.sys- so the problem is def about video card or driver. I did everything people on different forums suggested: Updating Bios, removing old driver with driver sweeper and then installing the new ati drivers from the official page, removing current graphic driver cleanly then find an old version of graphic driver and install that one, removing windows visual studio 2010 etc. NONE has worked for me. My computer's mother board has recently been replaced by Lenovo service in Turkey and I dont want to ship pc back since service is too slow.

I am sure some lenovo y560 users came accross this annoying Bsod. Any suggestion would be really appreciated!

[Kris237]

opinion - either your gpu is dying or overheating.,

put some monitors on your machine and tell me what cpu is running (idle and load) (I use coretemp), and what gpu is running (I have no idea what folks use to monitor that).

How old is your machine and how long has it been since you cleaned the HSF of the cpu?

[onurkarakose]

It had some overheating problems, as u may prob. know, it is a common prob for all lenovo y560s and yes it is def overheating. And im using a cooling pad..

However, i cannot measure cpu temp. because when i get back using  ati graph. card, screen gets weird numbers and symbols begin to appear on the  screen ..

Pc is almost two years old. I have never cleaned hsf since i cannot obviously and i dunno whether ppl in lenovo service did hsf cleaning or not.

[Kris237]

playing a game (or anything that hard drives an overheating gpu) will shorten the life of the gpu.

Opinion - it needs to be taken apart and cleaned.

[onurkarakose]

so i need to ship it back and hope that they do what you say and fix it. No more suggestions???

[Kris237]

perhaps start a new thread on how to take apart and clean a y560p.  I would have no idea, not having a y560, and not having taken apart my v570.  But folks here have taken there machines apart and one posted some very nice pictures (a 480, I think).  Another route would be to look locally for a person who repairs laptops.  Remember, this forum just has end users.  You are not talking to Lenovo, here.

[legnum7]

try uninstalling everything that could clash with ati..
i never had this problem, and i have installed a lot of ati drivers on this laptop, on the same windows. so it's probably some other program that is clashing with ati or you have a hardware problem.
All y560 are dying, they are just not made to last.
if you use switchable graphics, try also uninstalling intel drivers, then try again. if that doesnt work, reinstall windows.
if problem continues with no weird programs installed, you have a hardware problem and need to send it to shop

[yigit]

onur, the solution is shipping it back to service. it's hardware issue and you will need probably mainboard or graphic card replacement.