12-21-2008 08:05 PM
Ran into the same problem. Would be nice to hear something from Lenovo on this one.
Kinda pissed me off how readily it occured. Also got some scratches on the glossy black bit above the media keys.
12-21-2008 08:18 PM
Welcome to the forum!
There are a few Lenovo employees roaming around in here helping out on a volunteer basis, but this is not an official support channel. Instead, this is designed to be a user-to-user support and discussion forum. You may or may not get an answer directly from one of the Lenovo employees as there are way more of us than them and all of them, even Mark, have full-time jobs doing other things.
12-22-2008 05:24 AM
01-11-2009 08:41 AM
01-11-2009 12:16 PM
01-11-2009 02:06 PM
My was advertsed as having a "8600GTS" and came with an 8600GT.
And I recently saw the new Y530 at Fry's and the screen was changed so that the part directly above the lcd panel was sunk inwards seemingly to prevent the scratchign we encountered.
So to me it seems that Lenovo knew it was an issue and corrected it, but that doesn't do me or anyone else in the same position any good.
It would speak volumes of a relatively new company to market if they fixed the issue with early adopters such as ourselves who took a real chance and seemingly lost.
01-15-2009 05:33 AM
Can you give us a link where it says the screen is scratch resistant?
My Lenovo screen has many vertical scratches. I am scared of wiping it for fear it will make it worse.
My Ideapad Y710 was advertised as having ATI HD2600XT and came with HD2600.
Pretty much anywhere there is a feature list, you will find "scratch-resistant screen" listed as one of the features. Theses are mostly reviews and articles but the feature list you find in all of these reviews is obviously canned, and intended by Lenovo to promote the product.
01-15-2009 07:59 AM
Thanks for the links. I think the screens do have some degree of scratch resistance, but are certainly not scratch proof.
Where are the scratches on your screen? Are they a few individual lines, or concentrated in a particular area, etc?
I think it's certainly a best practice to continually look for ways to improve the design of products.
Do you have scratches on your screen? If so, where, and when did you first notice them?