z570 dead on arrival [ Edited ]

[maize]

Just received my z570, but it won't turn on, and Lenovo recovery won't work, it won't even launch BIOS. Tech support was friendly but no help at all, and I don't want to wait another 2~3 weeks to send this back and get another one. Does anyone have any suggestions? I'm this close to just asking for an immediate refund or launching a credit dispute with my credit card company.

[yigit]

hi maize,

if you tried to turn on the computer on battery, battery may be empty so i suggest you to plug the ac-power first.

if you plugged in the ac power already, try this trick: remove the battery, un-plug the ac power, press power button for 30-40 seconds, replace the battery and try again.

please, post back the results.

[htran8611]

I, too, have a similar issue with my z570.  I bought it refurbished and just received it 2 days ago.  The first night it turned on and I went through the setup process just fine and I was actually liking it a lot.  Then on the 2nd nite, it didn't turn on at all.  None of the lights are lit even with the a/c plugged in.  It just appears dead now.  I had already tried the trick of removing the battery and the a/c, holding the power button for 30-40 secs, put back the battery, etc.... several times already but without any results.   What should I do now?   

[yigit]

it would be better to contact support line, i'm not sure what your problem is but it seems it's hardware.