06-24-2010 04:05 PM
I'm rebuilding my 600E from the Product Recovery disk (WinNT). This rebuild needs a Certificate of Authenticity (COA). The COA came as a separate insert with the computer, not as a stick-on on the underneath. The COA insert was lost some time ago. I think the COA needs to come from IBM (back in the Feb 99 days) rather than Microsoft, as it is an OEM COA. There are no user-created recovery disks, since those were tossed when the machine was upgraded to XP (this was a corporate upgrade, and had to be removed when corporate life was no longer relevant).
Does anyone know how to dig up this COA?
06-25-2010 12:27 PM
The machine was purchased via the IBM EPP back in the spring of '99. I was hoping that somewhere there might be some sort of record..... Or maybe some basis for appeal, if I could figure out whom to appeal to..
06-25-2010 04:14 PM - last edited on 06-27-2010 02:58 PM by JaneL
IBM or Lenovo doesn't keep a record of your COA.
What is the point of appealing, if they don't keep your COA and any installation discs would have been chucked in the recycle bin years ago.
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