12-06-2008 01:02 PM
Just got hold of my first laptop, a refurbished A31. On arrival and first bootup (from AC adapter), I noticed that the battery percentage is showing as 59%. The unit will not power up unless the AC adapter is used, and leaving it powered off but plugged in overnight does nothing.
Any help gratefully received.
12-06-2008 07:18 PM
Welcome to the forum!
My assumption would be that the battery is bad. Try borrowing another one and report the results back.
12-07-2008 05:08 AM
Thanks George...that was my gut feeling. Is there any other way to confirm the diagnosis? I'd hate to buy a new one and find the problem was inside the unit. I don't know anyone with the same model to try a swop.