Z61M integrated camera not showing up

[jgordon]

Hi,

For some reason my integrated camera seems to have completely disappeared from my computer except for the "Uninstall" option. I tried to install the software from the Lenovo website to no avail. Is there something I should try to do, or should I look into buying a separate camera?

[lead_org Microsoft MVP Contributor]

does it pop up in the hardware manager under system in control panel?

[jgordon]

It pops up under "imaging devices" as "Unknown device." It says the driver is uninstalled, but I thought I reinstalled it last night.

[lead_org Microsoft MVP Contributor]

you didn't install the drivers, you simply unpacked the drivers, now go to the folders that you unpacked the drivers and install it from there. 

[jgordon]

I installed the drivers after unpacking them when I first downloaded it the other night, but nothing showed up. Should I do it again?

[lead_org Microsoft MVP Contributor]

go into the device manager and click on the unknown device and update driver, then direct the windows to search for the driver in the unpacked folder. 

[jgordon]

I directed it to search for the driver in that folder, and it says "Cannot install hardware because software cannot be found." Is there something I'm missing?

[lead_org Microsoft MVP Contributor]

what is your model number fo the laptop. i.e. 8932-9um

[andyP Community SuperMod]

Is this the driver you downloaded and extracted?  The default extraction location is C:\DRIVERS\WIN\CAMERA  Have you run the setup file from that location?

[jgordon]

That is the driver I installed, and I did run the setup file. I'm able to direct Device Manager to search in that folder for the driver, but it isn't showing up.

My model is 9453-CTO.