05-02-2009 01:57 PM - edited 05-02-2009 02:00 PM
Suddenly today morning AuthenTec software on my notebook (3000 N200 0769) has stopped working. I am not getting the finger print option when I start my vista and further when I open the software it says AuthenTec not installed or sensor is switched off...!!
Please, if anyone can suggest any solution than it will be really appreciated.
06-30-2009 12:10 PM - edited 07-01-2009 03:46 AM
It's the same for me: since yesterday my sensor wasn't recognized by windows and no way to re-enable it. Doesn't appear in device manager even as unknown peripheral
PS : I have noted the sensor is abnormally warm too...it's a mystery
07-01-2009 08:43 AM - last edited on 07-01-2009 12:13 PM by andyP
Dhaval and mike161,
Please email info[at]authentec.com with the details of your issues and ask for (me) Scott Poole. I will do my best to assist you in determining what has gone wrong with your fingerprint sensors.
Moderator Note; e-mail address edited. To help prevent Authentec's spam filter doing over-time.